DiamondpaintinggiftsReviews of diamondpaintinggifts.com

I have run out of beads on the Mandala coasters and the Christmas coasters. I have been emailing them since 10/4/22. I have also opened a PayPal dispute since they are dragging their heels with excuse after excuse. At one point, they wanted me to finish the sets (I bought 5) so I could tell them what I really needed. Terrible customer service!

I’m a prospective customer and I had 9 diamond paintings in my cart to purchase. There was another kit I wanted to buy but it wouldn’t add to my cart even though there wasn’t any notice about it being out of stock. I sent an email to the company as well as sending a screenshot of the item. I verified the support email 3 times before sending it and it stated the email address I got off their site didn’t exist. I’m not buying from a company like this when there are so many other reputable companies out there.

I placed my order 2/5 and it finally arrived 3 weeks later. I noticed when I ordered that the 5th painting I had in my cart was removed and replaced with the 'mystery box' but I presumed that meant that my 'free $50 gift' that they were advertising was my selected item at a discounted price of $5.99. The listing stated: "Discounted products total over $50, Enjoy this free box(30*30cm)' which was neither free (since they charged me $5.99) nor a box. What I received was a 1-inch round piece of plastic with no discernable use or function!! There is no name or description on the label (470825.02 BXBA-XC-AW Made in China 00005). How can this possibly be worth over $50? It can't cost more than $0.50 retail and that's only if it actually has a purpose!! And I do not have the painting I ordered! This was deceptive, falsely advertised, and a ripoff and I demanded either a refund or the painting I originally ordered! How can you call something 'free' and then charge for it? How can you claim something with no discernable value is worth over $50? And most of all, why would you treat customers this way, thereby all but guaranteeing a loss of repeat business? I contacted customer service who said that they would send my painting immediately. What I received instead was some ugly painting of the Kremlin...in the middle of the Ukraine crisis! Then today they tried sending me doctored receipts to 'prove' I wasn't charged for the 'free gift' when their own website clearly shows in my order history that I was charged! DO NOT DO BUSINESS WITH THESE DISHONEST PEOPLE! And they can feel free to challenge anything I've said because I have everything documented and all the screenshots of their dishonest practices. I gave them the opportunity to fix the issue and they made it worse instead and the fake receipt was the last straw for me!

I purchased a beautiful pic, I also purchased the diamond storage case be its been near 1 year and I contacted customer service and told them I didn't receive. They basically told me I would not get it. I paid for the case extra. Print was considered free at the time. I just think since I paid for it. I should of gotten it. Just saying.

As I try shopping pop-ups appear telling me somebody just bought something just now. Who cares? I’m trying to shop I don’t want stuff getting in the way of the pictures I’m looking at. Guess I’ll go somewhere else to shop. Won’t deal with that. They do it in public room and I call him’s name and him went out