Karyn
Terrible service
Terrible service, waiting over two months now. No response to my email. Tracking number they gave was fake. I think this is a scam website. Do not buy

Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Diamofy (diamofy.com) has 227 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Karyn
Terrible service, waiting over two months now. No response to my email. Tracking number they gave was fake. I think this is a scam website. Do not buy
Jodie R.
My order was placed on 29th October. As of today 29th November I still haven't received it. When I placed the order shipping was stated as being up to 14 days. Edit - Thank you for your reply. You are correct. The necklace was delivered coincidentally on the date I wrote my review and is lovely. It is a shame you promised delivery times and couldn't stick to them As mentioned in other reviews, your customer service leaves a lot to be desired. It took you 8 days to reply to one of my emails but you were very quick to entertain a poor review which could have been avoided altogether.
Response from DiamofyNov 30, 2024
Dear Jodie, Thank you for your feedback. We sincerely apologize for any inconvenience caused regarding your order's delivery timeline. According to the tracking history, your order has been marked as delivered on November 29th, 2024 by Spean Bridge SPDO. If you haven't received it, we kindly ask you to check with other household members or neighbors who might have taken the package on your behalf. Additionally, please verify the delivery area to ensure the parcel wasn’t misplaced. Proof of delivery : https://i.ibb.co/8MbTd1g/Screenshot-2024-11-30-at-12-32-11.png If you're still unable to locate it, please contact our support team at [email protected] so we can investigate further with the carrier and resolve this for you. Your satisfaction is our priority, and we truly appreciate your understanding. Best regards,
Stacey M.
I ordered a bracelet in June and after months of sending emails, I still have no bracket and no refund as promised. I have sent numerous emails and still no communication back. I am really disappointed.
Patricia K.
I'm giving 1 because you can give 0 took my money no jewellery has to be at least a year or more emailed that many times tried to get in touch many times nobody let's you know what's going got no reference number nothing DO NOT BUY FROM THIS COMPANY.......
Stephane C.
Commande passée le 29/10/2024 d'un collier. Paiement par carte validé et collier jamais reçu. Deux mails envoyés au service client. Une réponse au premier me disant que le colis était en transit et le dernier sera resté sans réponse. Je déconseille vivement ce site !
Debs C.
I have still not received my necklace or a refund 3 months later. Just says order being processed. Lack of support. I have just emailed customer support again
Olayemi B.
I placed an order for a three-layer chain and was informed it would take 4-8 days for delivery. After 8 days, I reached out to the company and was told it would arrive within 3 business days. It has now been two days past the new delivery date, and I still haven’t received my order. I requested a refund, but the company has not responded to my messages. This lack of communication is making me question the legitimacy of the company.
Loveness K.
My 2nd order was incorrect and to date no one has contacted me. I have sent 2 communications and both phone numbers don’t work. On my second order one name is missing and the one name is not the name I provided. I would like this to please be rectified. Please advise where to return the current necklace and when you can send me the correct one.