jean
Do not touch them!
2 payments were taken from my mastercard. No confirmation of order & have had no communication whatsoever. They do not reply! Do not use this company!

Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Diamofy (diamofy.com) has 227 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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jean
2 payments were taken from my mastercard. No confirmation of order & have had no communication whatsoever. They do not reply! Do not use this company!
pammie
I placed an order on 28th June, I still haven’t received my bracelet, they reply occasionally and say it’s in transit and I will receive it 3-5 days, I have repeatedly asked for a refund but nobody replies. Don’t use this company, their customer service is diabolical.
R B.
I ordered a name necklace on 12th July, it's been over a month, they took my money and sent me an order confirmation email and nothing since, I have emailed them asking about my order, I have messaged them on Facebook and had no replies what so ever, it us the 15th August today and still nothing
Wendy M.
I paid for a necklace with 5 engraved beads. When I received it there was no engraving with the names. 5 plain beads. False advertising. You cannot get through to their customer service number. It is not manned by anyone. I called the overseas number it is not in service. What a hoax.
Response from DiamofyJul 25, 2025
Hi Wendy, We’re genuinely sorry to hear about your experience and completely understand your frustration. Please note that we take every order seriously, and **engraved items are always custom-made per the customer's instructions**. If you received blank beads, this may have been due to a production error or an issue during customization. We kindly ask you to contact our support team at [email protected] with your order number and a clear photo of the item you received. Once we verify the issue, we will promptly offer a free replacement or a full refund — your satisfaction matters to us. Looking forward to resolving this with you quickly. Best regards, Diamofy Customer Support
JACQUELINE M.
I placed an order early June 2025 and I have not received anything to date. I have also emailed the company to provide me with an update on my order or a refund and have not had any reply. I would not recommend anyone orders from this company.
mashkur K.
Urgent: Order #199264 – Request for Update or Refund Dear Diamofy Customer Service, I hope this message finds you well. I am writing to follow up on my recent order (Order #199264), placed on July 1, 2025, for the Charming Heart Necklace with Engraved Beads (Gold) with the following customizations: Bead 1: Fatema Bead 2: Hasan Bead 3: Khan Since placing the order, I have not received any updates regarding shipping or delivery. I have also tried to get in touch but have not received any response from your team, which is disappointing. Please understand that I need this item as soon as possible. If my order cannot be fulfilled immediately, I kindly request a full refund. I would appreciate it if you could look into this matter urgently and provide a clear update. Thank you for your attention. I look forward to your prompt response. Kind regards, Mashkur
Tea D.
Item arrived in a timely manor as i ordered it in plenty of time . Item Is Grey Not Silver Badly made cant see the names and the heart is not joined up , i have emailed customer service if they do not reply then i will contact my credit card company and see what they can do .
Hazem O.
Min ordre kom aldrig 🤥 dårligt service