Dialcustom.comReviews of dialcustom.com

Response from Dialcustom.comSep 22, 2026

Thank you for sharing your experience, and I am very sorry to hear about the frustration this situation has caused. We offer 30 days guarantee policy to support defected product. Could you please provide your order ID number and the photo of the watch's issue at [email protected] so our team can help with your order right away? Our support team will investigate the issue and assist you with replacement watch as soon as possible. We sincerely apologize for the inconvenience and appreciate the opportunity to look into this for you.

Response from Dialcustom.comMay 2, 2026

Hello, After checking our order records, we haven’t been able to find an order associated with your name. Could you please provide your order ID number so our team can locate your order details? It’s possible there may have been a mix-up with another company. Please double checking the company name and order details to make sure your review was correct. If you believe the order was placed with us, please share with us your correct order ID format or any additional details, and we’ll be happy to investigate further.