Damian S.
No customer service
No customer service. Many damaged items. I think they order bulk damaged leftovers from overseas retailers. Avoid.
Sellers of hard to find horror, cult, asian and import DVDs.
Diabolik DVD (diabolikdvd.com) has 15 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Damian S.
No customer service. Many damaged items. I think they order bulk damaged leftovers from overseas retailers. Avoid.
Isaac R.
Be warned the customer service is lousy. I bought a BluRay which looked horrible when I watched on my Sony 4K. I emailed them about this. They basically told me since it was on sale they won’t replace or make it right.I have purchased from them in the past. I will never buy from them again. You don’t treat customers like that. No compassionate customer service with Diabolik. There are much better companies out there who care about there customer's.
ReviewTechAfrica
Warning to everyone, Diabolik won't cancel your pre orders and refund you, instead they will only give you store credit. Which is absolutely absurd, once you place an order you are stuck with it, Amazon and many other companies refund you the amount directly.
Cliff
Really poor customer service. Actually told me to go F*** yourself. Actual words from the company.
Sean D.
Paid over $20 for Express International Shipping. First they took a week to ship it. Then it took another week to get to USPS because they used a shipping partner. Then it took two more weeks to show up. After Christmas. I will never be shopping with these guys again and I suggest you don't either.