Diabetic Exchange USAReviews of diabeticexchangeusa.com

4.81,307 reviews
Pharmacy & Medicine

Diabetic Exchange USA

About Diabetic Exchange USA

Diabetic Exchange USA makes it easy to sell your extra diabetic supplies for cash. We buy diabetic test strips, CGMs, lancets, insulin pump supplies, and other unopened diabetic products from individuals across the United States. Our goal is to provide a simple, secure, and reliable way for customers to turn unused supplies into extra money.Competitive Payouts & Fast ProcessingWe are committed to offering competitive payouts, fast processing times, and dependable customer support throughout the entire selling process. Whether you are shipping a few boxes or larger quantities, our team works hard to ensure every order is handled quickly and professionally.Simple Selling ProcessGetting started is simple. Customers can request a free prepaid shipping label or a complimentary shipping kit directly from our website. Once your supplies are received and inspected, payment is processed promptly using your selected payment method.Customer-Focused SupportAt Diabetic Exchange USA, we understand the importance of trust, communication, and transparency when selling medical supplies online. That is why we focus on providing clear instructions, responsive support, and a smooth customer experience from start to finish.Serving Customers NationwideWe proudly serve customers nationwide and continue working to make the sale of diabetic supplies safer, faster, and more convenient every day.Professional & Reliable ServiceOur team is dedicated to maintaining a professional and customer-focused experience for every seller. We understand that many customers ship valuable medical products, so we prioritize accuracy, timely updates, and reliable processing for each transaction.We also continue to invest in improving our service, streamlining the selling process, and providing clear communication from start to finish. Customer satisfaction is important to us, and we appreciate the trust that thousands of customers across the country have placed in Diabetic Exchange USA.Get Started TodayIf you

Diabetic Exchange USA (diabeticexchangeusa.com) has 1,307 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: diabeticexchangeusa.com
Website: diabeticexchangeusa.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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David G.

Sep 11, 2024

Scam company taking advantage of the elderly & uneducated

My supplies were sent to the company and they were received on August 21 of this year. After not hearing anything for over two weeks about payment, I reached out to them. They did not respond to my email. I then emailed them again directly from their website. They answered me and forwarded me what they called their original response when they got my order. They claimed that my boxes were damaged and they could not use the product. The boxes were in perfect shape. The lot numbers and expiration date can be clearly seen. There were some leftover glue on the boxes from where the original prescription labels were. This is an excuse that they use to be able to keep your products and still resell them. The day they sent their reply, I requested for them to return my products and I would pay for their shipping. They did not respond to me. After giving them a few more days to catch up on their email, I emailed them again. They now claim that they don’t keep the product after two weeks. If you were in the middle of a customer dispute, why would you dispose of the product or so you claim? I’m reporting them to my state of journey general’s office as well as the Better Business Bureau. Lesson learned. Do not sell strips or testing supplies online. With a little bit of research, you will find someone locally that you can deal with in person. After much research, I was able to find that companies like this resell the boxes that they claim are damaged. Avoid this company At all costs. I wish I would’ve read reviews before sending my strips in for payment.

Response from Diabetic Exchange USASep 11, 2024

Hi David, Thank you for the feedback. We received your shipment on August 21st. That same day at 6:00 PM CDT, we sent you an email with pictures of the damaged items and stated that we could not accept them. Please check your email to see that we sent you an email on that day. Over 2 weeks later, on September 9th, you replied to our original email. In our terms, it is stated that if a customer wants their items returned, they need to let us know in a timely manner. 2 weeks is not a timely manner. We cannot keep unused inventory for that long. Kindly review our terms and conditions. Unfortunately, we cannot accept damaged products. https://www.diabeticexchangeusa.com/terms-and-conditions

About Diabetic Exchange USA

Diabetic Exchange USA (diabeticexchangeusa.com) has 1,307 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: diabeticexchangeusa.com
Website: diabeticexchangeusa.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026