Order medical supplies to your door from CCS Medical, a medical supply store online bringing you all that you need for health and wellness; call 1-888-MEDICAL.
CCS Medical (diabetic.com) has 190 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
diabetic.com
Website
diabetic.com
Category
Pharmacy & Medicine
Location
Farmers Branch
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Terrible. My dad has been paying for diabetic testing supplies thew this company for 2 years. He lives on $800 a month. His insurance covers the supplies 100% threw walmart and should be coverd threw here as well, they are a rip off. Disgusting. Yes, ill be contacting the better business bureau.
AS
Aurik S.
Provides incorrect and conflicting information
They've told me that I have two insurances (per their "system"), even though I've literally called insurance to confirm that it's canceled. Every time I call, they provide different instructions which are completely wrong and useless. Not to mention, their phone wait times are consistently over an hour.
NL
Naomi L.
I wasSent three senors in a small box
I wasSent three senors in a small box. I am to receive 6 for 59.00 in a big box. When reordering a man gave me a price 103.00. I didn't want to auger. When i called back a lady said no Ms.59.00 for 6. I was given the correct price for the senors.
Waiting for printout from insurance company and payments the CCS has recieved.
Have yet to receive the print out of orders and pictures of deliveries.
I am always oweing money. I refuse to keep my credit card on record file because I feel there is poor bookkeeping.
When I called in to reorder I was told I was calling in too early. I explained I had only received 3 seniors in a small boxes of 3 not 2 small of 3 and I am being charge for 3 senors 59.00 instead of 6.
Hope to start the new year off right with another company.
JV
John V.
Discusting company they havent sent me…
Discusting company they havent sent me my supplies in two months you cant even talk to anyone they wo t return calls. Had a diabetic seizure yesterday because of this mess..my health is in jepardy and cabt even talk to a person and nobody checks emails. If you want to die use ccs other wise switch to a real company who actually cares. I can show proof of the ladt email they sent me to reorder and can also show proof of past issues I have had. Funny part is my omnipoda from a different pharmacy literally take one day. I am going to talk to a lawyer on Monday abd see if I have a case for pain and suffering and medical cost associated with this place. There neglect is gross. My next step is the better business bureau
MM
Mike M.
100 % horrible experience
100 % horrible experience. I gave them a year and every time I ordered it was a total mess. What a bunch of clowns. No longer will they receive one penny from me. Terrible customer service. They're a joke.
IW
India W.
CCS Medical is a complete scam and…
CCS Medical is a complete scam and operates like a fraudulent company. They are dishonest, unprofessional, and should not be trusted with anyone’s medical care. From the beginning, it has been nothing but lies, misinformation, and constant contradictions. They tell you one thing on the phone, then do the exact opposite. When mistakes happen, they change their story instead of taking responsibility, leaving customers stuck in endless back-and-forth.
Their billing practices are fraudulent. I have been overcharged multiple times, and instead of correcting their errors, they continue to take money that does not belong to them. This is theft, plain and simple. They prey on patients who rely on their medical supplies and exploit that need for profit.
This isn’t just poor service—it’s corruption. They mislead, scam, and defraud customers while hiding behind excuses and refusing to provide accountability. The lack of care and integrity in a company responsible for essential medical supplies is beyond disturbing.
CCS Medical is not a trustworthy provider. They lie, steal, and manipulate, and it is clear they value money over people’s health and well-being. Avoid them at all costs and protect yourself from their fraudulent business practices.
JV
Jennifer V.
New customer
New customer, I placed order for Dexcom July 9, it is now going on almost 3 months and they just contacted me saying I need to update my Dr with my insurance. It's never changed.
SG
Scott G.
1+1=3
Don't do business with this company. Check their review score and there's a reason for it. Every month I order it's a different price and they claim I have a balance. They are liars. Call me before you call CCS.