CCS MedicalReviews of diabetic.com

Waited months for ccs medical to order a Gloucester monitor. After a that waiting. They say I pay 20% $115 bucks.....no way!!!

I'm a new patient using c c s medical for the first time for diabetic supplies. I was assured on my registration phone call.That lasted 23 minutes that my supplies would take no longer than 2 weeks.To process that they had all the information they required from my physician's office. It's been 2 weeks and still the supplies are being withheld for no good reason. Guess I'll try another vendor.

CCS Medical is a trash business. The 1 and only priority, is getting your payment. The ceo Tony Vahedian, is an absolute failure in regards to taking “patient needs”, above his and share holder wants. CCS will hound a patient with email, text and phone calls, claiming you’re “overdue” on order placement. If you give in, and place an order, you will only be neglected, forgotten and overlooked. The items you’ve already paid for, to start the process of fulfilling your order, is now in CCS’s account and your “order” is on hold… because you are no longer a priority. ( payment has been received) Take my advice, anyone reading this review. Sign up with ANY OTHER MEDICAL SUPPLIER. This company of trolls, is the armpit of all medical suppliers.

I've used CCS Medical now for 6+ yrs. The past year has been a nightmare. I use the Medtronic 780G Insulin Pump with the Guardian 4 CGM. Getting it was a pain in my ass. 1st CCS sent me the pump they wanted vs the pump that was ordered by my dr. Took me 60 days to get that crap corrected. Now intermittently over the past yr they send me the supplies they want. Sometime I get my Guardian 4 sensors sometimes Guardian 3 (useless to me) when I tell them about it they basically call me a liar and i end up going for 4 weeks with no sensors while i wait on next time i can order. Now because i am trying to switch to Medtronic to get my supplies, it is even more screwed up, CCS has wrong dates in their system on my pump and supplies start date, and so Medtronic cant furnish me what I need. CCS wont furnish me what I need because they can t read dr's orders. I give up and I will be going back on shots, CCS and Medtronics can shove this pump where the sun dont shine.

Really disappointed as this business was referred by my Endocrinologist for my Libre 3 CGM supplies. I just started Medicare on June 1st, 2024 and am not 100% sure of how it all works. I called and spoke to a sales rep at CCS about pricing. I wasn’t sure if my Medicare $240 deductible had been met yet, but he assured my it had. I would have waited to order if not because my doc and hospital covers the deductible. $240 on a fixed income means a lot too me. The sales process went smoothly and I received my 3 months of sensors and reader (required my Medicare in a few days. They had worked out payments with me and I was expecting a next bill of $70. Nope.. I received a bill for $333. Needless to say I was concerned and confused. Called CCS billing support and finally got hold of them after making several attempts with one hour plus hold times. The billing rep said that the sales rep had made a mistake and that I owed the $333 and wouldn’t receive another shipment until paid in full. He said I should have checked with Medicare first about the deductible since they’re not responsible for that. I told him that was deceptive sales practices and I wouldn’t tolerate it. He could have cared less and said it was up to me. I was nice to him since he’s just doing a job. I paid it in full and told him that I would never do business with them again. All he said was that it was my choice and was there anything else. Took payment in full, got my verification number and we hung up. There are other companies that sell these durable goods and I will be moving to another once my Endo sets it up. I should have known this would happen after seeing a majority of reviews are 1 star. Docs should stop referring them and using them as the 3rd party company to fill durable goods. Sad they care less. Oh well. Beware if you use this company!!!

What can I say? Terrible service and never been on hold as much - never talked to that many people to only get no answer from anyone about anything. Got fed up and dropped them. Edwards Medical is another of Humana's providers and they were happy to help me. More folks should do the same.

If there was a number below 1 I would give it. Horrible customer service. Overcharged me several times and kept billing large amounts. They would not refill my meds and wanted me to pay over $500 after and not properly applying my payments to them. I had to report them to Medicare and Bb&b. They finally Do not use them. Amazon pharmacy accepts most insurance. That is where I go now.

The most stressful experience ever woth a company. They call me constantly yet there is always a reason why I am not able to receive my supplies. The manager is very rude and does not listen. She just speaks over you and has a completely nasty aditude. I have gotten her twice and it was a degrading experience every time. Don't waist your time, health and sanity dealing with CCS medical.