Ruby D.
Great experience
Great experience
At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Diabetes Store (diabetesstore.com) has 682 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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682 approved reviews, newest moderated first
Ruby D.
Great experience
RG
As advertised, delivered before time Easy to use.
Billie H.
The ordering process was quick and easy, I received my order as promised.
Nicole N.
I had removed my review, because of the attack reply from Jim at the store. But I have every right to leave a bad review! And please know that your reply to my review was not okay! I bought a brand new item. I received a used, non working item. Put yourself in my shoes, it is not that AFTER i received you said you'd make it right, it is the fact your place of business sends item that were previously used, and returned. What kind of place does that! I may report this to the BBB, because i am sure a lot of people are elderly, more so than me and are being ripped off! I received a refund, but what I wanted was a working, new heating pad, not a hassle, headache and to be mistreated for YOUR mistake!
Response from Diabetes StoreApr 16, 2019
Have a nice rest-of-your-day.
Michael
Great company to deal with. Quality product, great price, fast shipping 5 stars*****
Mark H.
The unit I received would not work.
Response from Diabetes StoreApr 1, 2019
Hi Mark, So sorry to hear the product you bought isn't working. You know, we have our phone number plastered on our website, as well as multiple ways on our website to contact us by email. The receipt included with the product, also includes our toll free phone number. Numerous ways to contact our customer service, and correct the problem. But you chose to give us a poor review on Trust Pilot, even though you have no idea how our customer service works. Will Trust Pilot replace the defective merchandise? I don't think so. So you are upset, and still have a defective item. I suggest you give us a call at 1-800-891-9399, and we will be happy to replace your defective item. Or maybe help you return it for a refund.
lenor L.
fast ship, great price, great product thanks
Terri F.
Quality products at reasonable prices!