Ron B.
Testing supplies
Jim was great customer service sales. Good job
At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Diabetes Store (diabetesstore.com) has 682 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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682 approved reviews, newest moderated first
Ron B.
Jim was great customer service sales. Good job
Customer
I've been using insulin pen needles for ten years. Recently, when I wanted to buy needles at Walgreens, they offered me over $100 for 50 needles. When I was surprised they said they could ask my doctor for a prescription and then sell it to me for $17. My insurance will pay the rest. Insurance? This way they drive up insurance costs for everyone. Thank you for your quick service. I will be sticking with you for any other medical needs I may have. This is good company.
David C.
Sent wrong product.
Response from Diabetes StoreAug 1, 2023
Thank you for your two-star review.
James M.
I really liked the delivery and purchasing of the products, that was quick and easy and price was good. The only thing I didnt like was the "diabetic socks. They have the socks listed as "diabetic" but they are way too tight around the top. In my opinion, people with diabetes and diabetes socks, have bad circulation, so these socks should not restrict the blood flow. I hope they make note of this on the product page. The other products and people working are very good and would buy there again
Sherry
Extremely fast shipping! I have always gotten quality products for a great price!
Misty A.
When I received the package it was smashed so bad that when I opened the box to take out the supplies, the box of syringes inside had been smashed so bad the caps were pushed off and needle bent over causing my stab myself in the hand. I guess it's a good thing I'm already used to pricking myself everyday. I took photos if there is anywhere to send them.
Response from Diabetes StoreJun 8, 2023
Hello, I'm not sure why you gave me a one star review when I had nothing to do with the Postal delivery service in your city. The packing slip surely includes our toll-free number to call and get the problem resolved. You may want to take photos of the shipping carton and present them to your local US Post Office to claim damages. Some people mistakenly think Trust Pilot has something to do with customer service. But it doesn't.
Karen K.
Knowledge of items needed. Great people/customer service. Inventory
Migdalia P.
I am impressed at how fast they answer the phone. How quickly you get your supplies right to your door. Jim is the one who has taken care of my orders, he is great: pleasant, knowledgeable of products, and professional. I recommend the diabetic store to anyone