Dia&CoReviews of dia.com

Don’t use this company, stylist continued to send sizes 2x larger than I requested. I gave them several chances to send correct sizing with no avail. I canceled my subscription got confirmation of cancellation and about 4 weeks later received and email informing me of a box that was delivered. I contacted customer service letting them know that I cancelled my subscription and recently moved and have no way of getting the box. They informed me that there’s nothing they can do and I will be charged for the complete box. Dia costumer service and stylist are a joke don’t waist your time or money! Clothes is cheap and not worth it!

Terrible!!! Quality is poor. Stylists don’t think about what they put into boxes. Customer service is atrocious. Sent back a box and a few weeks later had a $300+ charge. They say they never received the returned items but I sent them in the bag provided. The other items I mailed that same day got to where I sent them to. No one will help me. They basically said I’m out of luck

I ordered a lovely shawl that came with care instructions that said: DO NOT WASH, DO NOT DRY, DO NOT IRON, DO NOT DRY CLEAN. So it stays dirty I guess. it also had an attached tag that said CANCER RISK. Do not buy from this company.

Did a return next day after receiving the items that did not fit. Had to purchase the return in addition to the cost of the clothes, and months later they still not refund my money.

I soo happy i checked out the website first before i even tried it out!! Come on people 558.oo $$ for a dress…..PLEASE! Thanks but no thanks

I’ve been doing Dia for about 8 months - agreed that most of the cloths are frumpy - loud - cheaply made and overpriced - however occasionally you get a good find - what pisses me off is when I’m paying full price for a Dia box item that I find is on sale in the site - big fraud - they won’t adjust price to reflect sale price.

I used to like this box but the clothes have gotten worse and worse quality. For the first time I returned the whole box it was so bad. And really overpriced for the quality of the items in it. Super inflated prices. So, I dropped the return off directly at the post office and they still billed me for the whole amount. I reached out, and they ignored me for a week. When they finally responded they were indifferent. Now I have to waste time filing a dispute with my bank. Don’t make my mistake and hundreds of dollars for clothes you don’t have.

Whatever you do, don't get tricked into buying or requesting one of their worthless gift cards!!! They don't allow the reciever to use the gift card to purchase items from the website. Gift cards can only be used as credit towards style box purchases. By buying a Dia gift card for someone, you're essentially paying Dia to promote their style box business. Info about the very limited use of gift cards is available on Dia's website, but it isn't intuitive to someone who isn't already familiar with their business model.