DHLReviews of dhl-usa.com

My package was late but I received a email stating I requested to change the date after chatting with a representative concerning my packing being on “hold”. Upon speaking with a representative I was told no worries you”ok have it Monday by end of day. No why did I receive a email stating I requested it to be changed which is a lie, it was delayed on DHL end. I’ve been waiting on my package all day!!! They wouldn’t even let me speak with a representative. Dont delay my package a lie and say I requested it!! Worst shipping company ever!!!!

I ordered checks from my bank and DHL left my checks in Georgia at a facility for two months instead of continuing the delivery to Florida. Having to have the bank reorder the checks. Totally unacceptable!

Irresponsible. They left my order at any house and said it was delivered to my address. I got in touch, because the order never arrived, and they said that it was delivered (IN ANOTHER HOUSE) and that they couldn't do anything. Huge irresponsibility, terrible professionals, I'm disappointed.

I SIGNED THE ONLINE NO CONTACT FORM AND TWICE THEY DID NOT LEAVE MY PACKAGE IN THE FRONT DOOR. THRY WERE SUPPOST TO SHOW UP THE NEXT DAY ON A FRIDAY AND NEVER SHOWED UP. I HATE HOW THESE PEOPLE WORK, ITS EXTREMELY UNPROFESSIONAL.

Eduardo Umberto is a RACIST WOMAN HATING representative. The direspectful nature he needs to be FIRED

The purpose of a delivery date is for it to be delivered on that date. How do have the package just sitting in the same city it’s supposed to be delivered? That’s what I chose the express option for. It’s always something with DHL

I would have given no stars if I could. DHL is worthless. If you are placing an order from someone who uses DHL for delivery do not place the orders. You probably won’t ever see them. Also forget about customer support. I don’t think they know what that means.

Still can’t reach anybody at this place, they always say they are in a meeting call back in an hour , DHL is ridiculous