DHLReviews of dhl-usa.com

I ordered auto parts from Rock auto, I needed it fast, so, I paid express fee for DHL express. DHL contracted out to subcontractor to deliver. the subcontractor couldn't find my location, which is Lynnwood wa post office, I paid DHL to deliver and they contracted out, but, they demanded me to contact their contractor. DHL don't take a responsibility. BAD. anyway,after numerous phone call to DHL and subcontractor. it was delivered after 4 days delay.

They randomly returned my package 1 day after it was passed to them, and they still haven’t told me why. Terrible customer service.

I wish people would stop using these guys. My package was supposed to arrive tonight and didnt. This is by far not the first time. I have yet to even once get a package on time. Why sellers use them is beyond me. What makes it worse is that DHL employees have hijacked these reviews by making fake accounts to upvote. Liars!

They are the worst of all the shipping companies. I want to say DHL Sucks but that would be unfair to Primus.

we shipped November 2 ,2019 until now november14 has not came yet.their reason is could not find the address. keep calling dhl and said will deliver, but not, there is no movement. I will never send thru-DHL, period. they are worst among worst.I will complain thru consumer protection services.

I changed my package delivery address but DHL decided that they weren't going to honor it. The package clearly indicated that the address was changed but I guess that no one that handled my package cared, which ended up delaying my package reception for way too long and caused me thousands of dollars in sales, not to mention the risk that the delivery man caused by placing a very expensive package in my driveway, for everyone to see. Don't expect customer service to honor your requests, they really don't care and they don't want to fix it, I was told I would receive a call yesterday but absolutely no one called. Very dissapointed, my experience with DHL had been great until this experience, I won't be using them again.

DHL to złodzieje!!! Oszuści nie dostarczyli mi przesyłki i wpisali że dostarczyli. Kiedy pytam o wyjaśnienie tej sprawy, nikt nie odpowiada.

My package shipped on 10-19-19 it is now 11-07-19 it has Not arrived but yet the company that I ordered it from said that it’s been delivered because that’s what they’ve been told and no it was not delivered and stolen off my porch and I’m absolutely positive of that. I’ve tried tracking the package but can’t ,the tracking number won’t show up on DHL’s tracking system even though I have the tracking number this is the worst shipping company that I have ever dealt with and I never want another item if DHL is the only way to ship it , I wish I could give it minus 5 stars.