DHLReviews of dhl-usa.com

DHL Portland Staff are so, so rude and just simply hang up on you and are not willing to assist at all. I had a an order from Banggood, but Bangood had put the incorrect street house number so DHL did not manage to deliver. When I phoned them and emailed them They would not help me correct the address so that my order could be delivered from Portland DHL to Medford When Explaining to them my order issue the services agent just simply hung up on me.

I was hired by a third party company to be labeled as a DHL drivers, yeah pay is great .but the harrassment is horrible by the men that worked with me, coming on to me, and telling boss I was racist....just to get me fired, due to a third party involved in ganggstalking tactics....don't work here it's not that great people are jerks!!!

This is the worst company to deal with. Worst customer service. Delivered my package with NO signature which was required to the WRONG address which they proceeded to send me a picture of. I have tried to call and resolve the issue for the past 6 days now with no resolution. I will NEVER use this company again.

I sent a Mobile Phone from Eu to the US and i did not insure it and the package was apparently stolen by one of the employees in the warehouse I will never again use them. Shame on you

It doesn’t even deserve 1 Star. They just don’t seem to care. Their tracking website doesn’t update, their live chat couldn’t give a crap to the point where the live chat representative that I was talking to just logged off. Pretty much a “ don’t care “ attitude. They just cost me $9000 because of their incompetence. DHL, UPS and FedEx are useless. I can’t wcrapait until Amazon can do what they do and put the whole lot of them out of business

I am truly disappointed and beyond dissatisfied with the delivery service for DHL. My son ordered an expensive pair of shoes for my birthday, and we received a text saying the package had been delivered, but the package never arrived to our doorstep! There was no picture to prove the driver left the package at our doorstep, just the GPS reading from the truck confirming the driver was at the correct building; however, there are several other tenants with different units in each building, and I've never had any isses with any other deliver service (that actually proves the package was delivered because they send you a picture) in the 8 years we've lived here. I sent a DHL customer inquiry ticket request to speak to someone about the missing package, but they closed the case because the GPS confirmed the driver arrived at the correct building. That is so NOT PROOF of delivery! So now, my son is out over $200 on a pair of shoes for his mother's birthday gift that she never received. Why ask for an address, if you are not going to pay close attention to the address and leave a damn picture of the doorstep of where the package was delivered because it damn sure was NOT the correct one! Always use the required signature for DHL deliveries or you will be sorry like we are!!!

Freakin' Terrible! Worst shipping company in the USA. They routinely lose packages, tracking system is awful, take them 2 to 3 times as long for shipments to arrive no matter what shipping method you choose. Example: It took almost two days for a package to go from California to Ohio. Not terrible BUT the city in Ohio is 20 miles from the destination and it took them more than a week to deliver it from there. Tracking said it was in transit the entire time, no updates at all until after it was delivered. So, 9 days to get an "expedited" package from California to a destination in Ohio.

Customer service does not exist in America for this Company. If you have a package that goes lost you will get a generic email for five days in a row and then they will quit looking for it as if they ever started. They must have a sideline making money off of the good that they steal. Extremely disappointed is an understatement -150 stars would be what I would write them.