Very disappointed service. Fake promises of delivery.
Take extra charges for instant delivery but still have to wait for a week. No communication
Very bad customer service guy with wrong attitude.
STAY AWAY FROM THEM AND DON’T order you’ll he happy.
R
R
I am very disappointed with DHerbs'…
I am very disappointed with DHerbs' refund policy. While transactions are posted immediately upon purchase, refunds take 7 to 10 days to process. Most businesses issue refunds within 1 to 2 days. I recommend carefully considering this before purchasing DHerbs products.
DB
Dusty B.
Glad…
The only problem is they took my money and I never got a thing. Maybe glad I didnt get it. Praise God
Robert
SS
Sophie S.
Scam
First of all the customer help line has employees that lack customer communication skills, a gal I spoke to was rude and lacked communication skills. The product is a scam. I purchased the kidney cleanse and I had more frequency to urinate than usual. No change there. After a day or two my face and body began to break out in hives. I thought it was the product cleansing so I kept with the regimen. At day 8 I decide to stop because my face became red and covered in blemishes soon after consuming the capsules. By this point my body was asking me to stop. I’m a vegetarian and the raw food diet was a cake walk. I followed everything like instructed. This product is bogus and it does not work. Don’t waste your money. I’ll report them to the BBB.
AB
Annette B.
BUYER BEWARE
BUYER BEWARE! If I could give them zero stars I would. I really hate giving bad reviews but I really feel I need to post this to help the next people who is brave enough to order from this company. They are focused on making a sale, getting your money. They are not doctors or herbalist. Just people peddling pills for money. Prior to placing an order I called in an attempt to do my due diligence as I know I have medical issues. With no gall bladder, a colon resection and on blood thinners, I wanted to make sure I could still do the 20 day cleanse, 30 pills per day. I called and explain my situation to the rep on the phone, asked her to email me information on the capsules and also wanted to know if I could safely do the cleanse. I explained in detail my medical issues. I was told yes, just don't take the charcoal if I want to continue to take my blood thinners. Well I paid almost $140.00 for the kit. On, day one I experience nausea as well as debilitating headaches and an unusual fullness in my stomach. Thought it was normal so day two same thing except now I am throwing up. Did not think this was normal so I stopped at noon on day 2. Called the company and spoke with Linda. She told me that if I was on blood thinners that I should have never started this cleanse that they did not recommend it because the body could not handle the diet. My question was why did the rep not tell me that in my previous conversation, why is it not printed in the pamphlet, she said well we are not doctors. You would think that something that serious would be in print and that all the reps would know this vital piece of information. When I asked for a refund, her comment was that I opened the box. How else would I have known!! I used it for a 1 1/2 days, have had it in my possession for only 4 days and they refuse to give me my money back. So Please if you are reading this, think twice and then think some more before doing business with Dherb! Your life may depend upon it.
RU
Regina U.
I suffered insomnia for 3 straight days…
I suffered insomnia for 3 straight days and haven't recovered since taking these tablets. I've never had an issue with sleeping before taking these products. I also was surprised there wasn't any notation on the bottle or pamphlet that warned against side effects. I also had some weird feeling in my chest while I slept in the evening that was quite scary. Once again, I've never had any major health problems not even during the pandemic. I would caution against taking these tablets. I don't think it should take this much tablets to cleanse the body. Also, if something needs to be repaired with major organs, a complete lifestyle change would be needed. Pill popping is not going to fix your issues. Also, I would never recommend taking colon cleansing tables for 20 days straight. I've never heard that and have taken colon cleansing tablets for decades. They usually recommend taking no more than 7 days straight but definitely not 20.
BP
BP
I have been with Dherbs as a customer…
I have been with Dherbs as a customer for many years. Customers service getting rude is unacceptable. And sometimes they just don't want to be bothered with your concerns. I tried their Hunger Control, for the first time and only opened one of the bottles. This item just did not work for me. Maybe for someone else. Spoke to Dherbs customer service and told them I would like to return the unopened bottle because the hunger control makes me hungrier and cause belly ache, some side effects. I was denied this request. If I don't open the bottle and give the product a try, how am I supposed to know if this work seeing it is my first time trying? They would not accept the unopened bottle or even offered an exchange or credit for another item nor make any other suggestions. I have been a loyal customer for years and Dherbs, don't make it sound like you are doing people a favor. AD, Sir you can please train the people representing your company to be a bit kinder and more helpful when taking orders over the phone. Clicking away the phone and talking over them and disconnecting when they are indeed trying to explain and to resolve the issue. Dherbs, in the past have deleted all of my points on one of my emails that I have earned and accumulated over the years. Even though I have explained in detail that I have bought a lot of items and I have indeed earned and accumulated all those points that they claimed mistakenly wiped out due to the fact they claimed that they have changed their system. Eventually,
your cheats and bad behaviors will get exposed. It will definitely find its way. These items are not cheap. People are paying and you have to earn their business, why because we as customers are important for your business. Thank you.
BJ
Briana J.
I ordered the 20 day cleanse
I ordered the 20 day cleanse. Once I received the product and ready the diet plan that came with the product, I discovered that I was not going to be able to do the cleanse becasue i frequently travel for work, and since juicing is required, I knew this cleanse was not going to be a good fit for me. I called to return the product, which was unopened, and was told that i could not return it because it was out of the 15 day window. The representative did not even try to work with me to even provide a partial refund. I will not recommend this company to anyone. I really give this company a 0 but I had to select a star rating, which is why I selected 1.