Susan P.
Happy
So far I am Very happy with choosing DHarma!!
Socially-responsible credit card processing solutions for any business. Dharma Merchant Services specializes in providing credit card payment solutions to small businesses and nonprofits. We sell Clover POS, terminals, payment gateways, and many other solutions to help your organization accept electronic payments.
Dharma Merchant Services (dharmamerchantservices.com) has 139 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Santa Barbara, California
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Administration & Services · San Jose, California
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Showing 4 reviews with 4 stars · Clear filters
Susan P.
So far I am Very happy with choosing DHarma!!
Steven H.
So far so good. It took way to long to get approved. if it was't for that it would be five stars.
Response from Dharma Merchant ServicesAug 12, 2019
HI Steven, thanks for your review! We appreciate your patience while we setup your new account. Normally, we can turn a new account around in just a day or so (sometimes same day!) but with brand-new businesses, we often times have additional requests to verify the address and legal status with the IRS. We appreciate you working with us to help get your account opened up, and supplying the requested documents. Please let us know if there's anything we can do for you to become a 5-star service provider! Your satisfaction is important to us.
VSB
Folks always ready and available to help, answer questions, clarify terminology. Reports are easy to read. Merchant site is pretty easy to navigate - just wish statements were a one click project. We really appreciate the clear, consistent pricing!
Response from Dharma Merchant ServicesMay 9, 2019
Thank you so much for your review, we really appreciate it! And we always appreciate the opportunity to review your account for accuracy. We'll respond in full via email to have a full conversation with you, but we wanted to note that your rates are the exact same as when you signed up, excellent! We never increase rates. So although your "net rate" will typically fluctuate month-over-month based on the types of cards you accept, you'll always pay the exact same rates to Dharma. Please do lookout for an email the address on file, and we'll outline our cost structure, and highlight how Dharma's rates have remained unchanged since inception :) Thanks so much for your time and review, we appreciate you!
Andrew
Dharma has worked great for us. We are getting better pricing on our merchant services and the billing practices are incredibly transparent and easy to reconcile. We are very satisfied with the move to Dharma as our Merchant Services provider.
Response from Dharma Merchant ServicesMay 8, 2019
Andrew, we certainly appreciate your review and feedback! Please let us know if there is anything we can do to make your Dharma experience a full "five stars", as we want you 100% satisfied. Have a great day, Andrew!