dhabione.comReviews of dhabione.com

Most terrible shop ... bought a LG AC with wifi as it was installed it ended up to be without. Then they told me this model has no wifi ... after researching on the offical LG site this model has wifi. they offerd to take back but who will pay for dismantling and reinstalling ?

Worse post service I’m receiving from any company In the UAE

Dhabione use a trick on their website online , they list all models of home appliances and electrical devices which they do not stock at all with price 100 - 150 AED compared to competitors to attract customers + they charge 180 AED for delivery even if you are based in Abu Dhabi, 2 years ago i visited their warehouse in mussafah I know what they sell, another trick they will cancel your order automatically after 3-5 days without informing you, when you contact them they will tell you that they don't have stock and apologizing that they didn't update their website. You will end waiting 2 weeks to get refunded, this happened twice with me first on 2024 and now in June 2026 , my mistake that I didn't learn from my previous lesson. I was thinking to report this suspicious acts to authorities, because 1st thing will come in anyones mind that these frequent acts could be related to scaming either investing customers money few days or laundering money or getting customers money at advance then searching another market for bulk discounted price sometimes it succeed but most of the time it fails. Will never know the truth. This is kind warning to other buyers. To call before they buy to make sure about exact model number and stock availability, hope the owner run this business in proper way to protect his company reputation.

I placed an order for an air conditioner, hoping for a smooth and timely delivery process. However, things quickly turned frustrating. The company kept pushing the delivery date forward, each time offering a new excuse that didn’t quite add up. I tried to be patient, giving them multiple chances, but the promises never turned into action. After several days of waiting and hearing nothing but delays, I realized there was no real commitment on their end. Eventually, I had no option but to cancel the order altogether. Given the lack of reliability and transparency I experienced, I would strongly advise others to think twice before choosing this company.

I placed an order for an air conditioner, but the delivery kept getting delayed with constant excuses. After several failed promises, I had no choice but to cancel. I wouldn’t recommend this company based on my experience.

Illegal preach of contract - Charged illegally 100 dirhams upon delivery although I paid for shipping already during ordering. (Their excuse was that they shipped from abudhabi. How’s that my business when you already charged us for delivery based on entered location?) - They ignore us and hang up the phone when we tried to make warranty claim. - Machine broke, they couldn’t fix so they brought it without fixing, claiming they checked it. It came in a very bad shape aesthetically too. We don’t even know if it is our machine based on the aesthetic look. - they refused refunds or replace despite them not able to fix it. And despite the warranty (and no it’s not manufacturer warranty that they give. It’s their own and don’t believe if they say it’s the manufacturer. The receipt doesn’t state that). - they lie to us on the phone straight as if they are downplaying clients intelligence. Making up laws that are illegal and not true in the UAE (such as we offer warranty not guarantee so if no fix then there is no change or refund that’s just it). Run away and save your money!

I normally do not write reviews . But I feel obliged to warn everyone from dealing with this company. They are a complete fraud. They do not get back to you after they have taken your order and money . after calling them 100 times they promise to deliver but again disappoint you to tell you your product is unavailable and you have to find an alternative . Ridiculous .. I don’t think this is a legit company ..

I purchased an electric hob from the online store. They contracted me via WhatsApp to say that model was not available but they would replace it with a newer model. After two days and no delivery I had to contact them. The story this time was they would supply an inferior brand. I asked for a refund and was told they would refund within two days. Turns out that is also a lie as still no refund. I now have to raise a complaint with the credit card company to get a refund. Don't waste your time or money with this company. The only thing you can be sure about is they will lie to you.