DeWaltReviews of dewalt.com

Ze overtuigen je met een gratis actie. Je koopt een apparaat en krijgt 1 gratis. Zogenaamd binnen 8 weken. Dat kan je wel vergeten dat je dit binnen 8 weken krijgt. Duur minimaal 4 maanden. En dan moet je nog maar afwachten of je niet weer een mail binnen krijgt dat je nog langer moet wachten. Waardeloze actie waarbij ze beloftes niet nakomen.

If you earn your income by using power tools you may wont to consider going with a professional tool manufacturer, not a manufacturer what Dewalt became since Stanley bought them . I used to have multiple Dewalt tools in my shop some did a decent job some not so much. But the Mitre saw was terrible, alignment was out once a week dust extraction was not noticeable and fence layout was inconvenient to dangerous. Then there was a recall which Dewalt never made public and i only found out because the recall part blew up right in my face. And then the Warranty process “terrible “ and the part didn’t show up either . They said they send it to the wrong Adresse “ standard excuse for thousands of customers 9 month later still no replacement part. My recommendation. If you are a serious professional buy good tools not good looking tools.

I’ve had 2 palm sander switches go out and they wanted me to pay as much to fix it as it cost. The quality of these tools are going down hill fast. I’ve used dewalt power tools for 20 plus years and they are not as reliable as they used to be. They will not replace them for free. What a shame!!!!

My husband WAS a DeWalt fanboy. We own chainsaws, weed trimmers, fans, blowers, drills, impacts, mitre saws, saw stands, circular saws, cutoffs, jigsaws, reciprocating saws, shop vacs, hand vacs, jobsite speakers, stools, lights, worm saws, two kinds of sanders, jackets, and a ton of batteries and chargers. He purchased a drywall cutting tool last year from Amazon that quit working the second time he used it. No problem, we assumed, contact DeWalt and use their much touted warranty. The good news, yes, it's under warranty. The bad news, it will cost us, the consumer, $69 plus shipping to get this tool fixed under their so called "warranty". The tool only cost $87 brand new last year on sale through Amazon. How much is DeWalt going to charge me if my expensive Mitre Saw fails? I expected them to either replace or fix my warranty free of charge if it failed, not to have to pay the same cost as I purchased it to get it fixed "under warranty". You've been warned, their warranty is worthless. Wish I'd have known before I spent tens of thousands of dollars on their line. I will look to a different manufacturer in the future, Dewalt, you lost a long time loyal customer. Fool me once, shame on you, fool me twice, shame on me. Goodbye.

Oh my goodness DeWalt customer service sucks a fat one you call there you can barely understand the people they don't even know what you're talking about. Ryobi has better customer service. Probably start buying their tools

Still on going , I bought a mixer drill from screw fix 9 months ago suddenly stopped working ,after at least 5 emails and two weeks later they came and picked up the mixer to fix it ,it’s now been over a month and 10 emails later and still no drill ,this is shocking as I use it everyday for a living , the drill when it’s working is a 10 out of 10 but the after service is crap ,

Ik heb een stofzuiger 54v  DCV586MT2 maar ik ben daar absoluut niet tevreden van.  Piept heel snel van zodra iets teveel vuil in de buis en trek batterij 9h 54v snel leeg.

DeWalt customer service is horrendously bad. I purchased a pressure washer that was missing the green nozzle and spent hours on the phone over and over, online, sent emails, left phone messages with no return calls, followed links, all to no avail. This rates as one of the worst customer service experiences I’ve ever had and has insured I’ll never buy another Dewalt product again. What should be simple, has turned into a time consuming dead-end over an item that was missing from a purchase. I’ve been in the trades for 50 years where equipment and tool word of mouth is everything. and I have nothing good to say about Dewalt.