ron van K.
Laser dw088k
Laser dw088k, vertikaal deed het niet meer. Op gestuurd voor reparatie. Maken kost 175 exl btw ( nieuw 145) Terug sturen 58 euro of achterlaten, geen kosten. Jd moet heg masr hebben van z'n leverancier. Bah
DeWalt is an American worldwide brand of power tools and hand tools for the construction, manufacturing and woodworking industries.
DeWalt (dewalt.com) has 337 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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ron van K.
Laser dw088k, vertikaal deed het niet meer. Op gestuurd voor reparatie. Maken kost 175 exl btw ( nieuw 145) Terug sturen 58 euro of achterlaten, geen kosten. Jd moet heg masr hebben van z'n leverancier. Bah
Eric L.
Products are great but it is impossible to register the 3 year extended warranty for my pruner. Where do you hide the serial number and product code. This is the same nightmare for every product, as the result on half of my tools are registered losing out on warranty.
carl B.
. Most of my power tools are deWalt but I will not be buying any more from them. The quality, superior in the nineties, has steadily declined. Support nonexistent, getting warranty support difficult. to impossible. The icing on the cake is the hand held wet tile saw DWC860W. The water system is junk quality, something typical for off brand tools going for less than half price. It's recall quality, de Walt does nothing on it. I am trying now since 11 days to get warranty support. On edit: After two weeks of fighting with customer " service I received a replacement tool- something i did not ask for only needed the water assembly but it's good to have. The water assembly will likely fail soon again, it's junk quality. They unfortunately closed some of ther repair centers so the next one is fairly far away.
Roel
De snelspankop van mijn DCD791 boor-/schroefmachine uit 2016 gaat niet meer open ondanks tips van de DeWalt servicedesk lukt het niet. De machine ingestuurd voor reparatie maar toen ik hoorde dat hij altijd gerepareerd gaat worden bij 55% van de nieuwwaarde zonder offerte, heb ik hem weer opgehaald. Voor rond de EUR 120-, heb je een nieuwe! De keuze om weer dezelfde machine aan te schaffen, heb ik uitsluitend gemaakt omdat ik de accu's kan blijven gebruiken. Anders was ik over gegaan op Makita. En de onduidelijkheid over de reparatie kosten draagt hier ook niet aan bij. Gedurende de jaren heeft hij altijd naar behoren gewerkt, vooral hoog koppel maar wel véél speling op de diverse (onder)delen.Jammer dat dit dan het plotselinge einde is.... Zo'n machine moet toch langer mee gaan! Jammer DeWalt!
Pierre W.
Ik kocht drie jaar geleden een set: boormachiene plus een vijzendraaier met hamer. De vijzendraaier heeft het vandaag begeven en de boormachine houdt de boor niet langer dan een minuut voordat ze los komt. Ik betaalde nochtans 300 Euro en ben geen dagelijks gebruiker. Nu en dan een knutselaar.
Seimon G.
Purtroppo la mia esperienza è stata negativa non tanto per gli apparecchi (né ho acquistati ben 3 diversi: un tagliabordi, un tagliasiepi ed un altro con telescopio) ma per l'assistenza. Capisco che ci possono essere degli imprevisti, ma il trattamento che mi ha riservato il servizio assistenza è stato sconcertante. Ho chiamato direttamente Dewalt per conoscere i centri assistenza piu vicini a me (ad aprile quando mancavano ancora 2 mesi alla scadenza della garanzia). Senza che rilevassero errori mi hanno indirizzato in un centro assistenza che purtroppo aveva l'impiegata ammalata e pertanto abbiamo deciso di rinviare l'apertura della pratica, dato che nel certificato di garanzia avevamo ancora tempo. Il problema è che quando sono tornato mi hanno comunicato che la garanzia non era piu valida, nel certificato di garanzia c'era un errore (che hanno voluto imputare a me, ma che non mi trova daccordo) e che la garanzia scadeva a maggio anziché a giugno. Comportamento a mio avviso scorretto dove non si sono voluti prendere responsabilità. Peccato!
Tracy T.
I used to be a Milwaukee fan but as I get older I need more ergonomic lighter ease of use type tools so I switched over and bought an entire arsenal of DeWalt tools for the most part I love every single one they're light durable and I have trigger finger from working construction my whole life so it really does help quite a bit it doesn't alleviate the trigger finger but it sure helps having tools that are light ergonomic and yet powerful. Although I am very disappointed with their tough system 2.0 didn't know you had to register anything in order to take care of any kind of a replacement or whatever so it was kind of upsetting after spending probably three grand and tools with DeWalt that I ended up selling five different boxes from the 2.0 rolling tool box set for next to nothing because the bottom of my rolling toolbox cracked and water was getting in not to mention two of the lock handle thingymajegs on the sides broke almost immediately after I bought him and I had a lot of issues getting them to lock and stay locked without coming off I I definitely love DeWalt tools although I do believe that the boxes are not great when I had my Milwaukee rolling toolbox man I could toss that thing pretty much from anywhere never broke never had an issue with that locking no problems whatsoever and even without a receipt I send it in or take it to a preferred place and within a couple weeks I've got a brand new toolbox or whatever it was. So basically 3 months after I bought a whole buttload of tools because I didn't register it there was nothing I could do because I didn't register it didn't really think I would need to so I basically just lost out on a crap ton of money cuz those things are not cheap unfortunately so I definitely would not put DeWalt at the highest on the list as far as having issues with product but for the most part DeWalt has good product I really would love to try out the new system of rolling Workstation although it's so expensive and I just had to spend all this money to purchase all these tools and then sell my entire rolling setup combo for dang near nothing so it's going to take me a while to save up for that unfortunately but I would love to see if they have upgraded the quality on what looks like a great new setup and I will for sure be registering everything from now on unfortunately I didn't register any of these tools yet and they say you can only do it up to 3 weeks which is kind of ridiculous in my opinion but it is what it is
Sven R.
Nach Empfehlung einen Kompressor von DeWalt bestellt - Akku und Netzteil mussten separat bestellt werden - und jetzt fangen die Probleme an: der Akku ist defekt, und der Kontakt mit diesem Lieferanten (auch noch ein anderer als der des auch zusätzlich zu bestellenden Netzteiles 🙄) ist wenig pragmatisch bzw. Service- oder Kunden-, und Lösungs-orientiert. Summa Summarum: ich habe einen teuren, nicht funktionierenden Kompressor mit zwei teuren Zusatztools (Akku defekt, und ein Netzteil). Danke Amazon (Bestellplattform) und DeWalt (Herstelle). 🤷♂️