Dana D.
“We don’t care” attitude at DeWaard & Bode
We have purchased three big ticket items from DeWaard and Bode (over $25K) located in Bellingham Washington. All three items have had major Issues that required multiple trips to fix each one. The last one, a Kitchen Aid over-range microwave/convection oven, stopped functioning all together. We use it daily. A technician came to our home on December 4th and could not fix it and had to order a new primary circuit board. Since then, we have heard nothing. We called them yesterday and no one ever called back. We went to the store today and in simple terms they said “tough luck” we won’t do anything. The part is back-ordered and there’s no estimated availability date. Christmas is upon us. We need it working or we will be facing serious problems preparing for our family get together. DeWaard and Bode does not care bout that. We will never buy from them again and recommend you do not do so as well.



