Kelsey P.
I had such a horrible experience with …
I had such a horrible experience with this company. They never sent me an order number, just a confirmation of receipt of order. They never sent me notification that it had been shipped, or any tracking information. Two months after I placed my order I requested information on its status and whereabouts (as I had paid extra for Fedex Express rush 6 week delivery) and I was told it had been attempted delivery by CanPar (not Fedex) and gave me a wrong tracking number and basically told me it was up to me to find it. I eventually did find the dress, and the color is not at all what is on the website (I ordered burgundy but it is a bright red color), and the sizing: I gave them my measurements, they told me to order a 4, I ordered a 2, and it is HUGE (and trust me I am larger now than I was when I ordered). So now I have to spend a fortune getting it completely altered, and wear the wrong color as the Maid of Honor. Thankfully the Bride is understanding, however, I am furious with The Dessy Group. Furious.




