Mary
Decent Experience
The dress I ordered is very pretty, however my main problem came with the stylist I spoke with in order to determine which size to order. I was measured by the woman who altered my wedding dress, so I know they were correct. What was frustrating was that I was told by the Dessy Group stylist to order a size that ended up being almost 2 sizes too big...putting me into the 'extra size' category, which cost more money. In turn, I ended up having to spend the extra money for a FAR too large dress that cost me almost $100 to be altered because it was so huge (to the point the entire top of the strapless dress wouldn't even stay up; it just flopped over.) I understand having to pay to have the dress altered, I was fully expecting that because dresses aren't made to fit every body type, but to have been advised to purchase a dress that cost more money and had to be completely altered from top to bottom was very frustrating.
Response from The Dessy GroupOct 24, 2016
Mary, We would like to investigate your case and see if there is something we can do to mitigate your alterations fee. Could you please email [email protected] with your order number and measurements? -Cindy




