Karl H.
Couldn't order from the site with my…
Couldn't order from the site with my credit card or using Paypal. I use Chrome. Chatbox just gave me the customer service number. Customer Service was very nice and helpful (Jessica) so 5 stars for her.
Response from DESS USAJan 22, 2026
Thank you for bringing this to our attention and for recognizing Jessica. We are sorry for the trouble you experienced while placing your order. A member of our team will be reaching out to you directly to make sure everything is set up properly so your next order goes through smoothly.



