DESS USADESS is a global manufacturer of dental implant restorative components, trusted by clinicians and dental labs for precision, reliability, and compatibility. Our solutions are engineered to be fully compatible with 25 plus of the most popular OEM implant systems, helping simplify workflows and support predictable results across a wide range of clinical cases.Our product portfolio includes scan bodies, abutments, screws, digital components, and overdenture solutions, all designed to integrate seamlessly into existing implant systems. Every product is rigorously tested to ensure accuracy, consistency, and long term performance.At DESS, we focus on supporting our customers with responsive service, technical expertise, and dependable solutions that allow clinicians and labs to work with confidence at every step.
DESS USA (dess-usa.com) has 109 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lea
Ordering was seamless and I ultimately received what I ordered. But It was not delivered on time. FedEx dropped the ball once again!! I had to scramble to figure out another solution.
Response from DESS USAMar 25, 2026
Thank you for your feedback. We are sorry to hear about the shipping issue. Please contact us directly so we can look into this and support you.
Gary H.
Quick answers to my questions, quick and easy ordering products I need.
Response from DESS USAMar 25, 2026
Thank you for the positive feedback. We appreciate your support!
TIM D.
overall is good services
Response from DESS USAMar 25, 2026
Thank you for your feedback. We are glad you had a positive experience with our team!
Joshua B.
High quality product.
Response from DESS USAMar 25, 2026
Glad to hear it, thank you for your support!
PNW D.
When I don't know the implant part I need I email support and within a few hours they respond and very clearly tell me which implant parts I need. Also, the website interface is fantastic! Easy to navigate and place orders. Love it!
Response from DESS USAMar 25, 2026
Really appreciate the feedback! Glad our team could help and that the site has been easy to use.
Mostafa J.
They asked me for review and I did not get the parts. I noticed I ordered it Friday morning but they sent it Monday. When I called the customer service was nasty and told me it may take 10 business days. I can not say for sure about the part as it is the cheapest. However their customer service is horrible
Response from DESS USAMar 25, 2026
We are sorry to hear about your experience. Please contact us directly so we can look into this and assist.
Shah K.
talked me thru the process. knew what the items went with
Response from DESS USAMar 25, 2026
Thanks for the feedback, glad our team could help!
Gustavo Z.
Excellent service
Response from DESS USAMay 7, 2026
Thank you for supporting DESS and for the excellent review!
