Julio G.
I had a very rocky start with this…
I had a very rocky start with this company because they developed the website on a hosting service I had previously hired. The site developed was not suitable for my hosting service's limitations, so I was unable to add or modify pages. This should have been (at least I would believe) something they should have considered before building the page. At that point, I was left with a service that did not work. The proposed solution was to acquire their service to host the developed page. So, another cost I hadn't contemplated. Sam, the person I have been working with, was very flexible and offered me the same hosting solution for three and a half years at half price. Also, Sam has been very kind in providing me instructional videos so I could make the modifications myself, and even though the price also "included" all page modifications/additions, in the interest of time, I would rather do that myself. I want to add something that made me uncomfortable: the fact that they insisted that I complete this survey.
Response from Design Verse StudiosDec 18, 2025
Thank you, Julio, for taking the time to share your detailed feedback. We appreciate your honesty and are glad Sam was able to address your concerns with flexibility and support; your comments will help us improve our processes and client experience moving forward.