Design ProficientReviews of designproficient.com

great job good communication

Frustrating experience. I was working with a different company initially that charged me $1,000 for a very rudimentary website. Switched to Design Proficient because they offered a better deal and claimed they could create a better website for less. They also claimed I would be getting a manual after my website was designed so I could edit the content on my own. Unfortunately they conveniently did not mention the lack of changes the average person can create without messing up the website coding. When I complained, I was told to purchase a $500 plan for every 5 months where they would update things for me themselves. *Even though I was told I was would be able to edit this myself* Then they charged for another fee to make my website “safe”. There are a lot of fees that they don’t initially tell you about. Another thing that is frustrating is that almost everyone I have talked to has tried to turn my concerns into a sales pitch to get me to pay for more in order to fix an existing issue. Ultimately: my friends have worked to get the same product as me from other companies — their upfront price is higher but when you compare all the costs I have paid so far, they ended up with a better deal. Very close to cutting my losses and dropping this project. Not worth the amount they keep expecting me to invest. They started out so well and I liked the initial design.. I was expecting more and am very disappointed thus far. Update: I changed my rating poor to bad because since writing this review, one of the agents reached out and asked me to change it because it might drive customers away.. When I asked if it meant someone would fix my work or compensate me, he said no. He said I should just do it out of the goodness of my heart. I would be very careful reviewing the 5 star ratings here.. this company has been nothing but mediocre in its customer service. And more recently, even though I made it clear I wanted nothing to do with them or the virus filled, expensive website they created for me that doesn’t have a useable manual, they just contacted me again saying they plan on renewing my plan for the same cost. I am absolutely done. I rarely if ever leave a bad review but this is the one time I think a company deserves it.

Despite my reserves (because of the low price) Design Proficient performed brilliantly. The design was understood and executed quickly and professionally! I will use them again.

Excellent experience from A to Z. I would highly recommend them for your business purposes. Initial contact was great, account manager and designers always followed up with me on daily basis. I am very happy with their service

They created a logo that was far more than I expected. Excellent customer service and great prices!

Great Job Danny,Richard and Marshall also all the Design Profient Team.Looks Great therefore I will Recommend All Companys for You.Thanks Nathan D.E.

Great service. Professional.

Strong willingness to work through my particular wants and requests pertaining to my newly designed logo. Also, nice people. Very patient too.