Chris
Diminishing quality of designs after…
Diminishing quality of designs after the first 3-5 days. The quality gets worse, and so will the number of designs you receive (I now receive 2 crappy basic designs a day that I could make in Microsoft Paint). Customer support will reach out when you go to cancel, and don't care at all - in fact instead they will try to upsell you to the Pro plan which costs way more than their already absurd pricing. EDIT: Design Pickle has reported my review attempting to get it removed claiming that I'm not a valid user. Classic.
Response from Design PickleSep 27, 2019
Hey Chris, Thanks for the feedback regarding your experience. Unfortunately, we aren't able get into the specifics of your experience as your email address isn't listed with your review. Please contact our CS team [email protected] so we can dig deeper into the situation. We are very proud of the quality work our designers provide our clients and I'm disappointed to hear that you weren't happy with the designs. That's something we definitely want to know about. Designer feedback and contacting our Customer Success team are two great ways to communicate how we are doing. Design isn't a perfect process, but our designers are great at making adjustments with feedback. Chris, thanks again for your review and please reach out to us so we can dig deeper.




