Design PickleReviews of designpickle.com

I have tried the Design Pickle Basic Program and PRO here is my intake on my complete experience with this company: Design Pickle Basic (Now called Essential) - Very basic design, no logo's nothing "out of the ordinary" is permitted with this package. They charge $499 USD! and they mention you get unlimited revisions and requests however the turn around time is next day or even 2 days so when you make a request and have an edit to make that means now you are waiting until the next business day to get your project completed. A simple business card task can take 3-5 days to be completed. The designers are very basic and the best part is they don't work on weekends, 9-5 government hours only. So I requested a logo design and that falls out of the "ordinary graphic design" and requires a "PRO". SO I decided to try the PRO which they promise a dedicated designer, real-time chat via slack with your designer (not through email like the essential) Here's my take, you get a mediocre designer who also works government hours 9-5, you are promised a dedicated designer who now does "professional work" unlimited designs daily and revisions however what they don't tell you is that you are paying for part-time service. The designer works for you and 5-6 other brands at the same time on the same day so when you provide them with multiple tasks they can only allocate a certain amount of time towards you. When you provide them with a "complex" task they come back half way through the day and state they have maximized their bandwidth usage for you and that's it for the day. I gave this company 3 chances and tried them out for almost over 6 months. It is a complete waste of your money find a good designer on upwork or fiverr and keep them. Here is what I was told by one of the design managers Just to help elaborate on what the designer said. We have an allocation per client per day. To give you a further idea, 1 complex task can sometimes take up the day's allocation set for each account. This could go from designing a bulky task such as a menu, a corporate branding, a multi-page document to sales report, brochure, catalogue, etc. — the volume of work required for these types of requests will roughly give you an idea of what comprises a single allocation. If let's say what you have on queue is 1 set of social media banner, 1 amend on a one-page flyer that was initially done, a simple GIF request with no more than 3 designs — this could also be accounted for the day's allocation. As you see, it could go from one request to multiple ones. A day's allocation is NOT based or dependent on up until what time your designer works on your queue is NOT based on the quantity of requests (or # of tickets) completed in a day is exclusively dependent on the volume and complexity of the task assigned and carried out within each shift Hope this gives clarity in your doubts/worries about bandwidth allocation and daily output. in short - they are a rip off, they out source everything to either the phillipines or south america and probably pay these designers less than a few dollars a day and rip you off with either $499 USD for their basic garbage plan or $999 USD for their PRO scam plan. Save your money, save your time, go find a better designer and stay far away from these guys. They bill out monthly and if you try to cancel and ask for a refund they don't do refunds so goodluck. Make sure to cancel ASAP and don't fall for any of their bull*** You have been warned!

Mediocre designs at best, but here is the worst part, they automatically process your card at the end of your billing term. If you don't catch it beforehand, they will refuse to give you a refund. They processed a $2400 payment on my account, when I realized they had me on auto-billing, I called a day later and asked them to refund and cancel the account. They refused, cited some obscure fine-print, and I ultimately had to charge my card back. Stay away from this company, they outsource designs to South America, you are better off finding a local graphic designer, I learned the hard way.

Horrible Experience & Waste of Time & Money I tried them for about 2-3 months. The only reason why I stayed so long was because Aaron "success manager" offered me a free month that just turned out to be worse. Design Pickle is already an expensive platform compared to others out there so I figured they would be great. But I was wrong. 1. Started at the $400 plan, since they kept missing instructions they would average 1 project every 5 days. 2. I went through 2 different designers that kept doing the same thing. Missed instructions. 3. If you don't urgency or have all the time in the world then you like them. 4. After talking to customer support several times all they would is apologies, apologies, apologies and still, nothing would get fixed. At the end of they day, it's a business and nothing is getting done. 5. Then Aaron offered 1 month free of the pro plan. THANK GOD I didn't have to pay for it because it was the same experience. Missed instructions, Apologies, late projects, repeat. 6. Internal communication is bad which is why things are not getting done. They keep looping in all these random people to "help" but just make it worse. 7. They also have different timelines to submit requests so good luck if you're on the West Coast. 8. Overall experience was horrible and waste of time. Theirs other platforms less expensive and get the same service.

Offered a free shirt in exchange for a customer feedback survey only to be charged for said "free" shirt. What's worse is the shirt was valued at $29 USD so a lazy $44.04 AUD for my time. Absolute joke of a company

I wanted to like Design Pickle. I didn't mind the pricing, even though most people think it's expensive, I decided to give them a try because money isn't really a problem to me. That said, Design Pickle has been a huge waste of time for me. I value time more than money, and if you're like me, I'd stay away from their services. Simply not good.

The price was too expensive for me, but sometimes, a high price is indicative of a good service. That's not what I got out of design pickle. Slow turnaround times, revisions even on simple things that should have been easy to do, difficult communication. Maybe I just got a dud designer, but whatever. I managed to get my friend to design for me and she's done a better job.

The designers have a difficult time following through with my specifications. I've already discussed with them many times, but revision had to be done every time. It feels like I'm working with people who are not used to their jobs yet. They don't feel professional. As of now, I can't trust Design Pickle, but I wish you guys would improve because your services are quite promising. For now though, I'm staying away because I can't afford to be delayed any further.

When I started with them a year ago- work was successful and they completed jobs in 24hrs. Correctly. Now, three or four revisions on almost every job and they still don’t meet basic concepts like bleed for print. And seems like they pace it so cannot get more than 2 things done. No professional work out them in months.