Design EminentReviews of designeminent.com

I really wish I had checked the reviews before working with this company. What started as a simple project turned into an exhausting cycle of extra charges, unclear explanations, and constant upselling. Every time I thought an issue was resolved, I was told I needed to pay more for something new. At one point, they even restricted access to the services I had already paid for, and communication became almost impossible. Nothing was delivered as originally promised, and trying to get a refund or even a straight answer was extremely frustrating. Based on my experience, I would strongly recommend being very cautious. The whole situation felt misleading from start to finish, and I wouldn't want anyone else to go through the same.

This company deserves negative 1000 stars. They'll promise you something. Then, they'll say it's completed and they need more money to implement it. After you pay them again, they still won't provide the services you ordered. One of my biggest regrets is ever getting involved with these people. They are scum of the Earth. Whatever you do, do not get involved with them.

THIS COMPANY IS A TOTAL FRAUD! IT has been such a nightmare for me these past few years. I was new to this world of media and learned quickly! They had my website turned into a porn sight and charged me 100’s to get it back up. I’m now working on legal action. WARNING: SCAM ALERT! FRAUDSTERS!

This company is a HUGE SCAM!!! They make you feel like you're getting a deal, and then they shut down your website and hold it hostage for more money. They sell you a lifetime of hosting and then take it away and ask you if you got it in writing. Then, they offer it again with a written offer, a year later, they shut down the website again saying hosting has expired. Now, they figured out I have it in writing, so it's about me needing a security plugin for hundreds of dollars! They have literally extorted thousands of dollars from me alone! Do NOT do business with this company.

STAY AWAY or REPORT ABUSE. Design Eminent (DE) is hosted on Liquid Web (LW), which is a legitimate company. The IP# that DE is using is 67dot227dot158dot102. You can report DE for misusing the LW servers for malicious activity at their abuse complaints page (Google: "liquid web abuse form"). In our case they recommended contacting law enforcement.* DE was hired to redesign my client's website, but they hijacked it from the reliable hosting service, where it was paid up for 3 years in advance, and they installed it on their account at Liquid Web, not supplying my client with a password. My client paid an extra $999 over the phone for SEO to improve Google rankings. Weeks later when nothing was done, I inquired with DE, and was sent an invoice stating the charge was for "Lifetime Plugin Renewal", which is a process that is typically automated. When my client asked for the money back, they cut off communications and, didn't do any plugin updates. Avoid this company, it is a scam. PS here is the response from Liquid Web to my complaint: Thank you for your email and information. As you can appreciate, our obligation is to address this directly with our customer so we will not share any details of the investigation or actions with external parties. We appreciate you raising this issue and take all concerns of this matter very seriously. *You may wish to consider pursuing this with the applicable law enforcement authorities in this case. UPDATE: After reporting them to Liquid Web, and here, we got the last $999 refunded. So it does help to put pressure on them. Unfortunately they sent a series of threatening texts (see their Google Ad Reviews). Apparently they don't realize I moved the site off their server. I have no doubt they would take the site down if they could. I have also reported these threats to LW. If enough folks complain I hope they will get kicked off the server. GOOD LUCK YOU GUYS!

I paid for a $19 package with a very specific request. I was after the fact that the mascot style logo I wanted was actually only available in a $300 package. This was very unclear during the initial sign up. When I received my 3 low quality logo options, none of them were even remotely close to what I had requested. I was reasonable upset that my specs had been completely ignored and since the logos I did receive were low quality anyways, I requested a refund. The customer service I received was horrendous! DO NOT DO BUSINESS WITH THESE GUYS! You’re wasting your time!

Beware! They do business under "parent companies" such as "Design Flit" “Design Eminent” "Logo in 30 Minutes" “Design Solutions”and "Smart Start Up Solutions" What started as me wanting a simple logo for my LAW firm ended up in thousands of dollars spent. After having them create a logo for me for $149, (which I could have and should have had done locally), they told me that in order to release the logo, I had to pay $410 to have it copyrighted. Now mind you, my logo has MY NAME on it so I did not need it copyrighted nor did I want it copyrighted. But nonetheless, I paid the $410 against my better judgement. Prior to hitting me with the copyright fee, I had agreed to allow them to create a website for me. They told me they could beat the local web designers prices and provide me with everything that he could for much less. I read off to him what the local provider included in their price which was: website creation, hosting, SEO, indexing, and domain management, to name a few. The cost was going to be $699 and 3 months SEO included due to the "copyright issue." Then, after I paid that, guess what? ANOTHER SURPRISE! The price they quoted me did not include hosting - although JOHN FREEMAN (who I have been dealing with) told me that everything the local provider was offering, he was providing for $699. He told me that godaddy, bluehost, etc. were far more expensive than their company and that my website had "different requirements" and the "developer we will need a dedicated hosting server. Dedicated Dedicated. The dedicated hosting is an Internet hosting option in which a physical server (or servers) is dedicated to a single business customer. The customer has complete control over the machine, so they can optimize it for their unique requirements, including performance and security." He included screenshots of comparative hosting companies and said he could beat their price. After some extensive negotiating and arguments, I reluctantly paid $1140 for them to host my account. THEN - I had to provide my Google Business Workplace login information so they could "transfer the domain" to their hosting site. I was promised repeatedly that there would be NO MORE SURPRISES. After weeks and hours and hours of going back and forth about the very simple website layout, it was finally uploaded and live. Then I get this email: "I am emailing you in regards about the Domain Registration. It's been notified by developers that you're domain is not indexed on google listing. We did make your site appear on google but after doing this activity we got the notification from Google that complete the registration process or website and emails will be suspended.In most of the circumstances where we purchase a domain for any customer we complete the registration process at the same time, In your case you have purchased it by your self way back in 2020." But guess what - for $699 I could pay them to register MY DOMAIN THAT I HAD ALREADY BOUGHT AND OWN. I contacted Google and they stated that I would have to transfer the domain back to google by getting the credentials from the administrator of my account. I contacted JOHN FREEMAN again and told him that I wanted my account transferred back to Google. He told me it would be $2000 to do that. TO GET CONTROL OF NY DOMAIN BACK!!! In the meantime, my law office email has been completely shut down! I have spent the entire day trying to get this resolved - which means lots of money lost by me. Finally, JOHN FREEMAN agrees to charge $499 for one year of registration, indexing and crawling for $499. I agree to pay simply because of the urgency in getting my emails back and then guess what? My card is declined. Why is it declined? Well - my bank tells me it is flagged by the fraud department because there is a problem with the merchant ID and that the merchant names from the previous transactions are not matching. I WENT SEVERAL DAYS WITHOUT EMAIL AND THEY WOULD NOT GIVE ME CONTROL OF THE DOMAIN THAT I BOUGHT BEFORE I AGREED TO ALLOW THEM TO CREATE MY WEBSITE. UPDATE : In May 2021, I was promised that if I removed all my negative reviews, they would give me control of my domain on January 28,2022. (When the contract supposedly expired.) Today, Mark Eden, “Senior Accounts manager” is telling me that I have to PAY $999 to get control of my domain and end my service with them! Now I am not getting or receiving any emails because my email is connected to MY domain name that I bought from Google Business!

THE worst absolutely deplorable company I have EVER worked with. I implore you to RUN as fast you as can. Please don't waste your time (1 1/2 years) and money like I did. I'm out of pocket $1600 for what was an "all inclusive" $350 promo. Horrible MONEY GRUBBING unscrupulous group you can fathom. RUN!