Designed By MemoriesReviews of designedbymemories.com

Response from Designed By MemoriesSep 18, 2023

Hi, Melodie! Please email us your order number. Our customer support reps respond in 24 - 48 hours, so if you never heard back then it's most likely your email service provider that's bouncing our emails or sending it to the spam folder.

Response from Designed By MemoriesSep 18, 2023

Hi, Jessica! We understand that you may be confused with why we offer sizing with digital files, but that is because the artwork has to actually be made. It wouldn't make sense to create artwork that's only 1 inch by 1 inch then send it over to you since these artworks are NOT scalable. They need to be made in a specific size since our artists are actually making them. This is why we offer sizing for digital, so you can have a specific size that you can have it printed it. All the prices for the digital are the same, but sizing is different as it takes different amounts of time to create a 30x40 artwork than it does an 8x10. But I will say that our customer support rep should have NOT responded like that. Jillian has already been let go due to this behavior and we are ensuring that no other customer support rep EVER responds like that to our customers!

Response from Designed By MemoriesSep 18, 2023

Please send us your order number!

Response from Designed By MemoriesSep 18, 2023

Please send us your order number!

Response from Designed By MemoriesSep 18, 2023

Please send us your order number! We respond to all customer inquiries in 24 - 48 hours, so if you did not hear back from us, then your email service provider has most likely blocked or bounced our emails.