Jennifer D.
Deceptive sizing
I wrote a review on their website of the address stone. That review is nowhere to be found there. They only have positive reviews on their website because they don’t post actual customer reviews for people who did not have a good experience. They say their stone is 21 x 21. It’s not 21 inches even if it’s widest part. It’s more like 17 to 18 inches throughout. It arrived with a substantial chip on the edge. I sent them an email. They didn’t respond for four days so I sent them another email. Only then did they respond. They did offer to send me a replacement stone because of the chip, but had no justification for their deceptive representation of the sizing