Nadia T.
They received my novel without my…
They received my novel without my permission and started distributing it to random readers. I realised i submitted an old copy of.my manuscript to the original service where I submitted my book and quickly re submitted. However their access to my original copy caused me to receive poor ratings on Amazon and its been quite distressing . I have no idea of their readers are even selected and if they are targeted towards my genre. I am so upset with this company .
Response from DeservveMay 31, 2026
Hi Nadia, To clarify for anyone reading: Deservve is the reader-facing app for our author promotional platform. Authors voluntarily submit their books to our service so they can be distributed to our vetted readers for honest feedback. In this case, you noted in your support tickets that you accidentally uploaded an older, unedited draft of your manuscript to our platform. Our readers downloaded the file you provided and reviewed it honestly. We completely understand that receiving critical reviews on an older draft is frustrating! However, our readers can only read and provide feedback on the file that is submitted to us. As soon as you reached out regarding your upload mistake, our support team immediately canceled your campaign, removed the book from our reader app, and issued you a full 100% refund. We wish you the best of luck with your publishing journey!



