Emily S.
Customer service was amazing at first…
Customer service was amazing at first but now I have two major concerns and have heard nothing in weeks. An author had reached out to me for beta reading but I have no way to contact them and was hoping for help in figuring it out. Just recently a review opportunity expired like 2 hours earlier than it should have because there information wasn’t in sync on their site and I shouldn’t be penalized for that. I have the review written up. Not a peep about this issue. Pretty disappointed with customer service honestly.



