Desert Financial Credit UnionFor over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ruby
Easy to open an account. Walked in with no appointment and was greeted right away. Teller helped me add my name to the waitlist and I’m no time I was on my way to getting a new account. Thanks for all Your help.
Response from Desert Financial Credit UnionApr 9, 2025
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our process easy and that our team was helpful. Thanks for the 5-star review, Ruby!
Tia
Leslie has been so helpful. Celeste has been great as well. Each helped us with cash advances from other credit unions until we were able to establish an account with Desert Financial l.
Response from Desert Financial Credit UnionApr 9, 2025
We are so happy to hear about your positive experience with our team, Tia! We strive to provide exceptional service to all of our members, and it is rewarding to hear that Leslie and Celeste were able to help you during your transition. We appreciate your kind words and look forward to continuing to serve you in the future.
Malissa C.
The customer service was excellent.
Response from Desert Financial Credit UnionApr 9, 2025
We're thrilled to hear you had a positive experience with our team. Thanks so much for the positive review, Malissa!
Jose O.
Very good experience with you about my long and excellent service to clear answers about and so happy for you hearing me
Response from Desert Financial Credit UnionApr 9, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. Thanks for choosing Desert Financial, Jose!
Tracy
Friendly, expedient service
Response from Desert Financial Credit UnionApr 9, 2025
Thanks for the 5-star review, Tracy!
Sherry
The representative was friendly, kind, knowledgeable and helped me make all my updates. It was a pleasure working with her. She treated me woth respect and as a human being, an individual who cared about taking care of me. She is a keeper for sure
Response from Desert Financial Credit UnionApr 9, 2025
We are so happy to hear about your positive experience! It's wonderful to know that you felt respected and cared for during your visit. Thanks for leaving a positive review, Sherry!
KIMBERLY LYNN B.
Heather, really new what she was doing she helped me out a lot, and knew exactly what she was doing
Response from Desert Financial Credit UnionApr 9, 2025
Thanks for taking the time to leave a positive review, Kimberly! We're so glad to hear that you had a positive experience with Heather.
Myah H.
Love this bank! It’s such a good bank, great benefits, you get a referral of 100$ if you know somebody with the same bank! I’ve never had any issues
