B B.
Easy web page to use and easy phone app
Easy web page to use and easy phone app
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for sharing your feedback with us! We're happy to hear you find our website and app easy to use.

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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B B.
Easy web page to use and easy phone app
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for sharing your feedback with us! We're happy to hear you find our website and app easy to use.
Boumediene
Lady that helped me open the account, she was outstanding, she went over everything in details and explain the whole process. I already have 2 of my kids open a new account as well a week later i opened mine. I will have my wife open her account also.
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for your kind words and for sharing your feedback! We're thrilled to hear that you had such a positive experience opening your account. We appreciate your feedback and are glad that our team was able to provide you with the information and support you needed. Welcome to Desert Financial!
customer
Well informed staff and very helpful
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for the thoughtful words about our team! We strive to provide our members with the best possible service, and we're glad you found our team helpful and knowledgeable.
Simran S.
NICE, FRIENDLY, & EFFICIENT 😇🌟
Response from Desert Financial Credit UnionApr 22, 2025
Thanks for the 5-star review! We are elated to know that you had such a positive experience with us.
Marilyn
Hunter was very professional & efficient with opening my new account. I appreciate the excellent service!
Response from Desert Financial Credit UnionApr 22, 2025
Thanks for the positive review, Marilyn! We're delighted to hear that Hunter provided you with efficient, professional service.
Carlo
Very friendly,helpful and made me feel welcomed.
Response from Desert Financial Credit UnionApr 22, 2025
We're so glad to hear you had a positive experience! Thank you for taking the time to leave a 5-star review, Carlo.
Dwyla
My days are hectic, so I tried to open an account online. I received an email stating it was under review and I would get a response within 24-48 hours. The next day I received an email stating my application was denied, but no reason given. I had a very small window in my schedule the following day. I went to the branch inside Fry’s Marketplace and I went the first available teller and I had the account opened within 10 minutes. Great service! Great employee’s!
Response from Desert Financial Credit UnionApr 23, 2025
Thank you for sharing your experience with us, Dwyla! We're glad our team was able to help you right away. Welcome to Desert Financial!
Debbie R.
Friendly, fast service! Super convenient too.
Response from Desert Financial Credit UnionApr 23, 2025
We're pleased to hear you had a positive experience with our service, Debbie! We strive to provide friendly and efficient service, and it's great to know we met your expectations.