Desert Financial Credit Union Reviews | Read Customer Reviews of desertfinancial.com

Desert Financial Credit UnionReviews of desertfinancial.com

4.5344 reviews
Credit & Debt Services

Desert Financial Credit Union

About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.

Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: desertfinancial.com
Website: desertfinancial.com
Category: Credit & Debt Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Desert Financial Credit Union reviews

Showing 280 reviews with 5 stars · Clear filters

Glendon
Apr 22, 2025
Door Opener
Very easy application process and have heard great results from this financial institution I regards to helping with personalized financial planning and and resources.
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for taking the time to share your positive experience. We're thrilled to hear that you found our application process easy and that you've been impressed with our financial planning and resources. We strive to provide our members with the best possible experience and appreciate your feedback.
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Britney P.
Apr 22, 2025
Very friendly people and amazing…
Very friendly people and amazing company 🖤and this is my first time with them so amazing so far 🖤🖤
Response from Desert Financial Credit UnionApr 22, 2025
Thanks for sharing your positive experience with us! It's wonderful to know our team has made a good impression. We appreciate your kind words and look forward to serving you again in the future.
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Maria
Apr 22, 2025
He was super friendly and did…
He was super friendly and did everything that was possible to open my account.
Response from Desert Financial Credit UnionApr 22, 2025
We're so glad to hear you had a positive experience. Thank you for your kind words about our team, and for the 5-star review!
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joe
Apr 22, 2025
Cynthia was apleasure to work with and…
Cynthia was apleasure to work with and knows her job.
Response from Desert Financial Credit UnionApr 22, 2025
We're so glad to hear that you had a positive experience with Cynthia! Thank you for the 5-star review, Joe.
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Mary
Apr 21, 2025
The service I received was incredible
The service I received was incredible! Big banks make you feel like a number, Desert Financial made me feel like a valued customer.
Response from Desert Financial Credit UnionApr 22, 2025
We are delighted to hear that you had such a positive experience, Mary! We strive to provide our members with exceptional service and it's wonderful to know that we were able to make you feel valued. Thank you for sharing your feedback!
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Demetrice
Apr 21, 2025
Taylor and the other crew members were…
Taylor and the other crew members were extremely helpful and knowledgeable about setting up an account and other programs that are available
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for the 5-star review, Demetrice! We appreciate your kind words and are thrilled to hear about the positive experience you had with our team.
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Steven
Apr 21, 2025
Friendly service
Friendly service. Patiently answered our questions!
Response from Desert Financial Credit UnionApr 22, 2025
Thanks for sharing your feedback with us, Steven! We are happy to hear that you found our team to be friendly, patient, and knowledgeable.
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Ralph
Apr 21, 2025
Setting up an account is fast and easy. questions are answered on the spot.
Staff representative was very helpful, courteous, and experienced. My whole experience there was wonderful, and application went through with minimal problems.
Response from Desert Financial Credit UnionApr 22, 2025
We appreciate your kind words and are thrilled to hear about your positive experience, Ralph! It's wonderful to know that our team provided you with great service and that your application process went smoothly.
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