Desert Financial Credit UnionFor over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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brooke
Working with Desert Financial has been super easy and stress-free. They made the experience getting my car loan easy, and provided great customer service throughout the whole process. The staff is amazing and helpful, and I would highly recommend anyone to use DF for any of their financial needs!
Response from Desert Financial Credit UnionJul 30, 2026
Thank you so much for this amazing review! We love to hear that you got a new car loan stress-free!
Rhonnette D.
I love this credit union . I would never go bank to a regular bank. They have so many incentives and not a lot of bull**** fees.
Response from Desert Financial Credit UnionJun 15, 2026
Thank you for your wonderful feedback! We appreciate you and your membership, Rhonnette!
Dolly
LOUIS WAS EXCEPTIONAL HAD MANY PROBLEMS IN THE PAST TRYING TO SET UP AN ACCOUNT HE MADE IT SMOOTH AND EFFORTLESS AND EASY WOULD GO TO AGAIN ONE OF THE GREATEST DESERT FINANCIAL WORKERS
Response from Desert Financial Credit UnionJun 15, 2026
We are so glad to hear your account setup was smooth. We appreciate you sharing your positive experience with us, Dolly! Thanks for the 5-star review.
Chyla P.
Awesome credit union, with some outstanding staff members!
Response from Desert Financial Credit UnionMay 18, 2026
We are so glad you had a great experience with our team. Thank you!
MLC
Opened a free checking & savings acct over a month now. So far so good! Great folks & happy with the service. No complaints.
Response from Desert Financial Credit UnionApr 20, 2026
We're happy to hear that you're happy with your new accounts and our services. Thank you for sharing your positive experience with us!
Debra H.
Best financial experience I have had in a very long time.
Response from Desert Financial Credit UnionApr 20, 2026
We're happy to hear that you had such a wonderful experience. Thank you for sharing your positive feedback with us, Debra!
brooklyn F.
i’ve never experienced a problem with my bank at least the one i go to near by
Response from Desert Financial Credit UnionMar 30, 2026
Thank you for sharing! We’re so glad to hear you’ve had consistently smooth experiences with us. We appreciate your feedback and look forward to continuing to serve you!
Laurie G.
So far I love this banking institution. Employees are friendly, and knowledgeable. And I’m not getting charged one service fee after another.
Response from Desert Financial Credit UnionMar 30, 2026
Thank you so much for the kind words, Laurie! We're thrilled to hear that you've had such a positive experience with us.
