Juanita
The employee who handled my paperwork.
The employee who handled my paperwork.
Response from Desert Financial Credit UnionMay 8, 2025
Thanks for the 5-star review, Juanita!

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Juanita
The employee who handled my paperwork.
Response from Desert Financial Credit UnionMay 8, 2025
Thanks for the 5-star review, Juanita!
Scott
Easy process to open account and setup the cellphone app with a very helpful associate.
Response from Desert Financial Credit UnionMay 8, 2025
We appreciate you taking the time to share your positive experience, Scott. We're thrilled to hear that you found the account opening process and app setup easy and that our team was helpful!
Francisco
It’s been great so far!. Been about a month and love it
Response from Desert Financial Credit UnionMay 8, 2025
We're thrilled to hear you're enjoying your experience so far, Francisco. Thanks for choosing Desert Financial!
Robert
Easy to apply
Response from Desert Financial Credit UnionMay 8, 2025
We're happy to hear that you found the application process to be easy, Robert!
David B.
Great customer support they called to help with money management which I love.
Response from Desert Financial Credit UnionMay 8, 2025
We're so happy to hear that you had a positive experience with our team, David! Thanks for taking the time to share your feedback.
David
Nick Mack took the time to really help me to open my account. Other banks would have opened the account and left me to navigate the online services. Nick was able to fill out my auto refi at the same time.
Response from Desert Financial Credit UnionMay 8, 2025
We're thrilled to hear that you had a positive experience with Nick, and that he went above and beyond to assist you with your account and auto refinance.
Pearl
Financial advisor was personable and very knowledgeable. She made it easy for me to discuss my financial needs and helpful in consolidating my debt.
Response from Desert Financial Credit UnionMay 8, 2025
We're so glad you had a positive experience with our team, Pearl!
Chuck D.
We've been banking with USAA for a number of years. Getting access to larger sums of cash (> $1K+) has always been a challenge since USAA doesn't have local branches. My niece was buying her first car and needed a few thousand $$ in cash. She called around and DFCU stated they could help. We walked into the local branch here in Mesa close to our home, and they were very friendly and helped her right away. As I was sitting there, I decided to open an account for the convenience of having a local bank. Took care of it within just a few mins through the app on my phone. Nice to have a local CU I can rely on.
Response from Desert Financial Credit UnionMay 8, 2025
We appreciate you taking the time to share your experience, Chuck! Welcome to Desert Financial!