Jennifer
The people in the branch
The people in the branch
Response from Desert Financial Credit UnionMay 14, 2025
Glad to hear you had a good experience during your visit! Thanks for the 5-star review, Jennifer.

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jennifer
The people in the branch
Response from Desert Financial Credit UnionMay 14, 2025
Glad to hear you had a good experience during your visit! Thanks for the 5-star review, Jennifer.
Lawrence
Helped me open account
Response from Desert Financial Credit UnionMay 14, 2025
Thanks for the 5-star review, Lawrence. Welcome to Desert Financial!
Dawn
I appreciated the follow up call from a banker confirming my online transaction and services that the credit Union offers.
Response from Desert Financial Credit UnionMay 14, 2025
We're glad to hear you had a positive experience, Dawn! Thanks for sharing your feedback with us.
Jay R.
I met them at the Arizona Cardinals draft day party and they were able to help me sign up for an account and we’re extremely friendly the whole time. Have been in the bank itself twice for questions and have left happy every time.
Response from Desert Financial Credit UnionMay 14, 2025
Thanks for sharing your positive experience, Jay! We're thrilled to hear that our team provided you with excellent service.
Kelly
EXCELLENT CUSTOMER SERVICE!
Response from Desert Financial Credit UnionMay 12, 2025
Thank you so much for sharing your experience with us, Kelly! We are overjoyed to hear that you enjoyed the service you received.
U’ilani
Friendly and knowledgeable staff. They really personalize your service and make you feel welcomed. They even go the extra step to make a personal contact with you once you establish your account.
Response from Desert Financial Credit UnionMay 8, 2025
Thank you for taking the time to leave a positive review! It's wonderful to know that you enjoy our personalized service.
Sara
The staff was kind and helpful. We were in and out in a matter of 30 minutes with everything we needed
Response from Desert Financial Credit UnionMay 8, 2025
Thanks for leaving a positive review, Sara! We're happy to hear that your visit was efficient.
Angela K.
Friendly and helpful employees. Questions answered.
Response from Desert Financial Credit UnionMay 8, 2025
We're so glad to hear you had a positive experience with our team, Angela! Thanks for choosing Desert Financial.