Desert Financial Credit UnionFor over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joe H.
My wife and I met with John Collier several times to create our Trust. It was a very pleasant and informative experience. John is friendly, through and very knowledgeable. He would be an excellent mentor and or instructor for future employees who want to become Trust Agents. KUDOS to John Collier for a job well done!! LJH/CAH
Response from Desert Financial Credit UnionSep 22, 2026
We appreciate your feedback, Joe! Thank you so much for the 5-star review!
Daniel M.
Very hopeful and great communication ten out of ten would recommend two friends and family
Response from Desert Financial Credit UnionSep 10, 2026
We're so happy to hear about your positive experience and appreciate your kind words, Daniel!
JOSEPH Z.
How fast and easy it was to open an account on Dysert great customer service
Response from Desert Financial Credit UnionSep 1, 2026
We're so glad to hear that opening an account with us was a fast and easy process for you. Thanks for choosing us!
Holly
We always go through Ericka at the 44th street branch with all our personal acct needs. She’s kind and helpful. Our banking experiences are always fast and easy and the friendly employees are always willing to help!
Response from Desert Financial Credit UnionSep 1, 2026
We are so happy to hear about your positive experiences with us! We appreciate your kind words about our team. Thanks for the 5 stars!
FJane B.
I cannot begin to put into words how pleased I am with the representative. She took so much time to clearly explain all options, while showing knowledge of each. She answered all my questions with patience and kindness. I cannot begin to explain how fortunate Deseret Financial is to have such a good staff member in this day and age.
Response from Desert Financial Credit UnionSep 1, 2026
We are so pleased to hear about your exceptional experience with our team! Thanks for taking the time to leave a positive review.
Cheri L.
Process has been very easy and platform is super easy to navigate. Greatly appreciated in this digital age.
Response from Desert Financial Credit UnionSep 1, 2026
We're delighted to hear that our platform's ease of use and navigation have made your experience so positive. Thank you for your kind words!
Pierre B.
Jose is absolutely amazing and I highly recommend Desert Financial to everyone who needs a new account
Response from Desert Financial Credit UnionSep 1, 2026
We're so happy to hear about your positive experience and appreciate you recommending us to others!
Danny
Fire bank for real, they are really good at everything they do, just wanted to thank them and whoever else is reading this lol, have a good one 🤙
Response from Desert Financial Credit UnionAug 4, 2026
We're so happy to hear you had such a positive experience with us! We truly appreciate your kind words and thank you for your feedback.
