Desert Financial Credit Union Reviews | Read Customer Reviews of desertfinancial.com

Desert Financial Credit UnionReviews of desertfinancial.com

4.5344 reviews
Credit & Debt Services

Desert Financial Credit Union

About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.

Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: desertfinancial.com
Website: desertfinancial.com
Category: Credit & Debt Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Desert Financial Credit Union reviews

Showing 280 reviews with 5 stars · Clear filters

Roy
Oct 2, 2025
Outstanding
Outstanding! Called in for some assistance in setting up auto-pay for my car loan. Rep was courteous, professional, and treated me like a valued customer even though I am brand new. Thank You!
Response from Desert Financial Credit UnionOct 2, 2025
We're happy to hear that the auto-pay setup assistance was helpful! It's great to know that our team member was courteous and professional, making you feel valued as a new member. Thank you for your positive feedback, and welcome to Desert Financial!
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Chris S.
Sep 5, 2025
Outstanding customer service and products
Outstanding customer service, from the moment I walked in the door for the first time and every time after. Everyone makes banking at Desert Financial a real pleasure. All employees seem to be happy to work there. This is not to mention the excellent products offered. I look forward to a long relationship with Desert Financial and encourage anyone to bank with them. Desert Financial is local, is friendly, is a great choice!
Response from Desert Financial Credit UnionSep 8, 2025
We appreciate you sharing your wonderful experience! It's great to hear that our customer service and products have made banking a pleasure. We value your business and look forward to a lasting relationship with you.
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Karen W.
Sep 1, 2025
You always know that your finances will…
You always know that your finances will be protected and you don’t have to worry about transfers
Response from Desert Financial Credit UnionSep 2, 2025
We're happy to hear that you feel secure with your finances and transfers. It's great to know we provide you with peace of mind. Thanks for your feedback, Karen!
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Yuvraj S.
Aug 15, 2025
You are a best
You are a best
Response from Desert Financial Credit UnionAug 15, 2025
Thanks, Yuvraj!
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Keith A L.
Jul 28, 2025
Well done !
The home town feeling where people know each other, I very much enjoy that as it's reminiscent of how things used to be , & that's worthy of much praise !
Response from Desert Financial Credit UnionJul 30, 2025
Thank you for the kind words! Your appreciation means a lot to us, Keith.
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Oscar
Jul 1, 2025
great customer service and nice people…
great customer service and nice people working there
Response from Desert Financial Credit UnionJul 1, 2025
We are happy to hear that you had a positive experience with our team. Thank you for your kind words; we appreciate your feedback!
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customer
Jul 1, 2025
Excellent customer Service provided by Daniel Edwards
Excellent customer Service provide to me from Daniel Edward’s, very professional, informative about the services Desert Financial offers. His motivation, a knowledge and understanding about what I want to accomplish when I try to refinance my vehicle was amazing experience. Thank you for continuing bringing to your organization the best.
Response from Desert Financial Credit UnionJul 1, 2025
We're happy to hear that you had such a positive experience! Are happy to hear about the professionalism and knowledge displayed during your vehicle refinance. It's great to know our service met your expectations!
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Helen
Jul 1, 2025
Great service!
Great service!
Response from Desert Financial Credit UnionJul 1, 2025
Thanks for the positive feedback, Helen!
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