Regan P.
96oz of RUINED CAMELS MILK
Ordered frozen camels milk for over $100. It was shipped in the regular mail! It left the facility on July 9th and did not get to me until July 15th. Not only was it completely de-thawed, but warm. You cannot re freeze unfrozen milk. You must use it in 3-5 days. Our order was 6, 16oz bottles- 96oz of ruined milk that was supposed to be for OUR INFANT CHILD!!! Shame on this company for not rush shipping a perishable item!!!! REPLY: Our order number is 112-7561539-7119442. This order was purchased through Amazon. We are still very interested in purchasing this product.
Response from Desert FarmsJul 17, 2021
Thank you for the order number. We will ship a fresh order out for you tomorrow with delivery on Wednesday. When the order arrives please place 1 bottle in the fridge and the rest in the freezer. Please accept our apologies and do not hesitate to reach out if there are any issues.