Desert FarmsWelcome to Desert Farms - Camel Milk! Natures most wholesome dairy beverage. Prized for centuries by nomads and bedouins. Buy Camel Milk Online - Product of USA
Desert Farms (desertfarms.com) has 241 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 56 reviews with 1 star · Clear filters
ERIKA F.
I still do not have the milk.
Response from Desert FarmsApr 30, 2024
I apologize for the inconvenience. It seems there might have been an issue with the delivery of your order. Please provide me with your order details, and I'll look into it right away to ensure that you receive your milk as soon as possible. Your satisfaction is important to us, and we're committed to resolving this issue promptly
Denise H.
This isn’t really a review. I’ve received this about an order but I haven’t gotten in to date. I received an email about an update in the beginning of the month but nothing else.
Response from Desert FarmsMay 2, 2024
We apologize for the delay in your order and the lack of communication. Please contact our customer support to assist you further. We're committed to resolving this promptly. Thank you for your patience.
A. F.
Not sure why a company would ask me, “how did we do” when 3 weeks after ordering it I still haven’t received it.
Response from Desert FarmsMay 2, 2024
We completely understand your frustration. It's unacceptable that you haven't received your order after three weeks, and we apologize for the inconvenience. Your feedback is valuable to us, and we want to ensure that we address any issues promptly. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Rachel B.
Still have yet to receive product
Response from Desert FarmsMay 2, 2024
We sincerely apologize for the oversight in addressing your feedback. It's important to us that every customer concern is addressed promptly. We've taken steps to ensure this doesn't happen again in the future. If you're still experiencing any issues or have further concerns, please don't hesitate to reach out to us directly. Thank you for your understanding and patience.
Apurva P.
I have not yet recieved my order. It was suppose to be shiped on July 11th.
Response from Desert FarmsMay 2, 2024
We sincerely apologize for the delay in receiving your order. We understand how frustrating this must be, and we're actively working to resolve the issue.Your satisfaction is important to us, and we'll do everything we can to ensure your order arrives as soon as possible. Thank you for your patience and understanding.
Samantha
I ordered the frozen Kefir. I place the Kefir in the freezer and take 1 out at a time as I’m on a reintroduction diet and can only tolerate small amounts. Unfortunately, I would this to taste terrible. Nothing against the company but it’s a lot of money for something I’m having difficulty getting down. Won’t be ordering again.
Response from Desert FarmsMay 2, 2024
We're truly sorry to hear that you didn't enjoy our frozen Kefir. Your feedback is important to us, and we appreciate you sharing your experience with us. We understand the challenges of finding products that align with dietary restrictions, and we apologize for any inconvenience this has caused. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your input and hope to have the opportunity to better serve you in the future.
Patrick
Milk went bad after 3 days
Response from Desert FarmsMay 2, 2024
We apologize for the inconvenience of your milk spoiling so quickly. Ensuring the quality and freshness of our products is a top priority, and it's disheartening to hear that we fell short in this instance. We'd like to make this right for you. Please provide us with your order details so we can investigate further and offer a resolution. Thank you for bringing this to our attention.
Customer
Never got my order even though I was charged
Response from Desert FarmsJul 17, 2021
Hello Kristin, We apologize that UPS did not deliver your order on time like they normally do. A refund was issued for the order.