Desert FarmsReviews of desertfarms.com

I found something in the package that looks like hair. I messaged customer service about it. I got an answer that they would look into it. It has been more than 2months and never got an answer. I messaged them again no answer. Extremelly unprofessional. Avoid.

How can a company be open online for ordering and not have any ways to be contacted? My order was placed on 11th of February and I was able to process the order and rightly receive an email with an order confirmation. Since then I have only waited for a dispatch email. The only contact number provided where no one is available and no return calls are made by them after leaving several voicemails. This contact number still rings and has space to leave messages & how!!! The only email provided was used to send several emails but just like the phone number, no response! This is a total lapse of ethical code & trading standards and needs to be reported. UK & US are same company and I had ordered form the UK branch. Edit: They responded to my review but failed to assist with anything. This is just a cover up. Please save your money.

Their milk arrived extremely sour and unbearable. Out of desperation for the benefits I tried it and it gave me a stomach ache. THEY ARE A SCAM. EITHER THEY ARE NOT SENDING CAMEL MILK OR THEY SENT ME OLD EXPIRED MILK. I will be contacting the FDA.

I ordered once from desert farm and was really happy. I ordered a few days ago again and I haven’t received any confirmation or do they respond to any of my emails. The phone number doesn’t work either. I don’t now what to do at this point. Is a refund possible or what to I do?

I placed order in December that was supposed to be shipped out January 2 and every week I have tried to get someone to tell me where my order is and after several tries I occasionally receive a response but every week there is a different reason given and then no follow up

Experience has been the worst I’ve ever seen. Was supposed to get my subscription order almost 4 weeks ago and still no sign of it. Been reaching out to the customer service through text and emails, there has been absolutely NO response from anyone. Absolutely terrible service. Will be canceling subscription services for its undependability and nonexistent costumer service.

UK site is a scam - you'll see below responses from them suggesting that they are separate entities... Same owner is for both US & UK - you can check Desert Farms Ltd companies house, the truth is there & connect the dots.

Ordered £157 worth of products since November 26th. Several phone call, emails, requests for refunds still have gone unanswered. I am now going have to pursue my refund through official financial channels. Never again