Desert FarmsReviews of desertfarms.com

Response from Desert FarmsDec 22, 2022

Hi! Thank you for your review. Please contact our customer support so we can further assist you.

Response from Desert FarmsMay 3, 2024

We're sorry for the mix-up with your order and the inconvenience it caused. We'll address the shipment date issue and review our packaging to prevent similar problems in the future. Please reach out to our customer support team for further assistance.

Response from Desert FarmsMay 6, 2024

We apologize for the inconvenience caused by the melted ice bags and damaged bottles. We will replace the affected bottles immediately and enhance our packaging to prevent future issues. Please feel free to contact our customer support to assist you better

Response from Desert FarmsMay 3, 2024

We're glad you're enjoying our products, but we apologize for the slow delivery. We're working on improving our delivery speed to better serve you. Thank you for your feedback.

Response from Desert FarmsMay 6, 2024

We're glad to hear you're a fan of camel milk! We understand your concern about shipping costs and apologize for any inconvenience. We're constantly reviewing our shipping policies to provide the best value for our customers. Your feedback is valuable, and we'll work to ensure our shipping costs are more transparent and predictable in the future. Thank you for bringing this to our attention.

Response from Desert FarmsMay 6, 2024

Thank you for your feedback and for letting us know about the cracked jar of hump fat. We're glad to hear that you're enjoying the camel milk, and we apologize for any inconvenience caused by the damaged jar. We'll take steps to ensure better packaging in the future to prevent similar issues. We appreciate your understanding and look forward to serving you again for your future orders. If you have any further questions or concerns, please feel free to reach out to us. Thank you for choosing us!