Jim
So far so good.
So far so good.
Response from DermwarehouseJun 20, 2023
Thank you, Jim! We so appreciate you shopping with us! Please let us know if there's anything we can do to turn this 4-star experience into a 5-star experience!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jim
So far so good.
Response from DermwarehouseJun 20, 2023
Thank you, Jim! We so appreciate you shopping with us! Please let us know if there's anything we can do to turn this 4-star experience into a 5-star experience!
Ken
Quick response and shipping. Would have given five stars but for the fact that this is the first company I have ordered from o Amazon where you have to pay extra to protect your shipment from loss, theft or damage.
Response from DermwarehouseJun 13, 2023
Thank you, Ken! We so appreciate you shopping with us! A customer service representative will reach out to you and better explain the optional package insurance you raised a question about.
Linda De L.
My Jupiter stopped heating after 2 months use. I contacted the company, filled out required forms and sent it to them. A new unit arrived within a month. I am happy with that service. I did have to request a postage paid return label. I felt that it working only 2 months at the price paid warranted them covering postage and they did. Just hoping this one works for a very long time. I am loving the results.
Response from DermwarehouseJun 2, 2023
Thanks so much, Linda! We're always here to help whenever you need it!
Tammy S.
The product wasn't what l expected l don't feel it was worth the price .
Response from DermwarehouseJun 2, 2023
Hi Tammy. Thanks so much for bring this to our attention. We do not want you to keep something that you are not happy with. A customer service representative will be reaching out to you.
Lynn B.
Love your products, and people who answer phones are genuinely helpful and friendly. Recommended your company to many friends because your people are so nice. My only complaint: your online order tech is clunky and I dread using it to order and reorder my products. If it were as easy as Amazon I would definitely order more often.
Response from DermwarehouseJun 2, 2023
Thanks so much, Lynn! We're always here to help whenever you need it! Appreciate the feedback on the website. We are always making changes to improve the online experience. Feel free to give us a call for any customer service needs, if that is easier for you.
Robert W.
Order processed in reasonable time and shipped quickly
Response from DermwarehouseJun 1, 2023
Thank you, Robert! We so appreciate you shopping with us! Please let us know if there's anything we can do to turn this 4-star experience into a 5-star experience!
khan M.
Could you please tell me (Dermwarehouse) is a Wholesaler or Retailer ?
Response from DermwarehouseMay 9, 2023
Thanks for reaching out to DermWarehouse. We are a retail business. If you have any further questions please email us at [email protected].
Janell
The website was easy to navigate and each product had a clear description.
Response from DermwarehouseApr 27, 2023
Thank you, Janell! We so appreciate you shopping with us! Please let us know if there's anything we can do to turn this 4-star experience into a 5-star experience!