Brooke B.
Excellent service and prices
Excellent service and prices
Response from DermwarehouseSep 6, 2018
Thank you, Brooke!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Brooke B.
Excellent service and prices
Response from DermwarehouseSep 6, 2018
Thank you, Brooke!
Cynthia B.
Great customer service! Order was easy and delivery very quick.
Response from DermwarehouseSep 6, 2018
That's what we like to hear. Thank you, Cynthia!
D.L.
The item I ordered was no longer in stock---I received an e-mail right away apologizing for the item still being on the website and that a full refund was being made to my account. Very prompt, courteous customer service.
Response from DermwarehouseSep 6, 2018
We apologize about the discontinued product, but we do always try to communicate about any issues and resolve them ASAP. We hope you'll give us another shot down the road to make this up to you.
Jaimie R.
Received my package quickly and as scheduled. Packaging was nice and I received a free sample with the product I ordered. I would purchase from Dermwarehouse again.
Response from DermwarehouseSep 6, 2018
We hope that you do, Jaimie. Thank you so much!
Gina
This is my second order to Dermwarehouse, my go-to vendor when it comes to Avene skincare.
Response from DermwarehouseSep 6, 2018
THANK YOU, Gina! We love that we are your go-to!!
shari
wonderful customer service!
Response from DermwarehouseSep 6, 2018
Thank you, Shari! Customer service is a top priority for us, so we're always very happy to hear that we're getting it right!
Tamar
I bought the Jan Marini skin system and it was delivered in 2 days at no extra shipping cost. The packaging was great, and I got a promo code to get a discount. I’ll be buying from this site very soon again.
Response from DermwarehouseSep 6, 2018
Thank you, Tamar! We are so happy that you had a great experience and that you'll be back to shop with us again!
lynn
I loved dealing with Dermwarehouse. I feel the prices were fair and the delivery was prompt and the website was very user friendly. I will definitely order from them again. Thanks!!!!
Response from DermwarehouseSep 6, 2018
Thank you so much, Lynn! This is all so great to hear and we are thrilled that you had an all-around good experience. We can't wait to see you back on the site soon!