Elizabeth E.
Proficiency
Proficiency, and timely communication.
Response from DermwarehouseJul 8, 2025
Thanks so much for shopping with us, Elizabeth!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Elizabeth E.
Proficiency, and timely communication.
Response from DermwarehouseJul 8, 2025
Thanks so much for shopping with us, Elizabeth!
Pete K.
When tracking my order it appeared to not be moving at one point. I called DermWarehouse and was told they would call shipper and send a replacement if needed. DermWarehouse got it moving and was delivered. DermWarehouse made sure my purchase would be a good experience!
Response from DermwarehouseJul 8, 2025
Thank you so much, Pete! We are always here for you whenever you might need us!
Paulette T.
I was having trouble buying one on line and they called and ordered it for me. Nice customer service as I was getting a little upset as I tried 3 times
Response from DermwarehouseJul 8, 2025
Thanks so much, Paulette! We are always here for you whenever you might need us!
Denim H.
Does exactly what it says, lashes have been growing well i love it!
Response from DermwarehouseJul 8, 2025
Thank you so much, Denim! We are so happy to hear you love your product!
a very satisfied C.
My go to store/company for my skincare. Fast shipping, great communication, fantastic assortment of products. HIGHLY RECOMMEND to everyone!!
Response from DermwarehouseJul 8, 2025
Thank you so much, Karyn! We so appreciate your business!
Maryellen H.
Always receive my product in a timely matter. Loved you credited my account for the extra 20%. I need to pay more attention to your discounts.
Response from DermwarehouseJul 1, 2025
Thank you, Maryellen! We are always here for you whenever you might need us!
PS
I appreciate the discount you guys had for my order!
Response from DermwarehouseJul 1, 2025
Thank you so much for shopping with us!
Stephanie J.
Dermwarehouse consistently has the best prices. However, their order process needs improvement. I've ordered from them several times now and each time i have had to submit my order repeatedly before it "takes".
Response from DermwarehouseJul 1, 2025
Thank you so much, Stephanie! We are working closely with our IT to improve our website! We so appreciate your business!