S D.
Fantastic customer service
Fantastic customer service! Love their products.
Response from DermwarehouseJun 27, 2022
Thank you so much for shopping with us!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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S D.
Fantastic customer service! Love their products.
Response from DermwarehouseJun 27, 2022
Thank you so much for shopping with us!
Kelly
Amazing customer service! I was buying from another big online skincare site that was owned by Target and also had great customer service, then was sold, and went downhill quickly. I happened upon Dermwarehouse and took a chance. They've been super responsive when I've had product questions, accommodating to sample requests when possible, and they're only about an hour from where I live, so I feel like I'm shopping local! Shipping is always extremely fast and they have a great selection of products and provide discounts. I'm glad I found them.
Response from DermwarehouseJun 27, 2022
Thank you so much, Kelly! We're so happy to hear you had a great experience with us!
dario M.
good stuff not so water great but dry land good
Response from DermwarehouseJun 27, 2022
Thank you so much, Darlo!
Avery
Excellent customer service.
Response from DermwarehouseJun 27, 2022
Thank you so much for shopping with us, Avery!
Jennifer C.
Fast shipping
Response from DermwarehouseJun 24, 2022
Thank you, Jennifer! We so appreciate you shopping with us!
Deb R.
I was happy to find COTZ products on the Dermwarehouse website. Ordering was a breeze and the products arrived within a couple of days. I would definitely order from their website again.
Response from DermwarehouseJun 24, 2022
Thank you, Deb! We're so happy to hear you had a great experience with us!
Tm
Products are always good, arrive in a timely matter without issue.
Response from DermwarehouseJun 23, 2022
Thanks you so much, Tanya! We so appreciate your continued business!
Bill H.
The Parks family provide the best personalized customer I have ever encountered on an internet purchase. They answer with their own personal emails address very timely. The products and prices are great... I will not buy my products anywhere else.
Response from DermwarehouseJun 23, 2022
Thank you, Bill! We so appreciate you shopping with us!