hasel C.
The products are the best on market…
The products are the best on market today but most their problems arise from customer service problems. I give them five stars still because I pay for good product. They answer in 24-48 hours which is acceptable but sometimes they take longer.
Response from DermalmdMar 8, 2026
Thank you for your thoughtful feedback and for continuing to support DermalMD with a five star review. We are truly grateful to hear that you consider our products among the best on the market today. Knowing that the quality of our skincare has earned your trust means a great deal to us, and we sincerely appreciate you recognizing the value and results our products provide. We also appreciate your honest comments regarding customer service. Your feedback is important to us, and we understand how much timely communication matters. While we do our best to respond within 24 to 48 hours, we recognize that there are times when delays can happen, and we are always working to improve the experience we provide. Thank you again for your patience, your support, and for taking the time to share both your praise and your perspective.




